In this lecture, you will learn:
-how feedback affects business;
-how to interact with feedback (ask, receive, and give feedback)
-how to create a favorable environment for feedback.

We will also consider feedback in difficult situations based on 5 cases that have definitely happened or may happen to you in the future.

Mariia Polianska is Head of Social Communications & Content at Competera with 6 years of experience in marketing. She has worked with outsourcing and product companies (SoftServe, Morebis, Devtorium), hotels and restaurants (Grand Hotel Lviv, Grand SoLie), and European fashion retailer Brandable.