User Agreement and Privacy Policy

User Agreement

Contents

1. Subject And General Provisions Of The Agreement
2. Rights, Obligations And Guarantees Of The User
3. Rights, Obligations And Guarantees Of The Administrator
4. Responsibility Of The Parties
5. User Registration
6. Providing Access to Content
7. Provision of Access to TV Programs in the Territory of the Republic of Uzbekistan
8. Provision of Access to television and radio channels on the Territory of the Republic of Kazakhstan
9. Provision of Access to the Content and TV Programs on the Territory of the Republic of Latvia
10. Technical Requirements
11. User Account (Profile)
12. Intellectual Property
13. Additional Conditions

1. SUBJECT AND GENERAL PROVISIONS OF THE AGREEMENT

1.1. The subject of the present User Agreement (hereinafter the Agreement) is the relationship between “VASKIANI VENTURES LIMITED”, a legal entity registered and acting under the laws of the Republic of Cyprus, registration number HE303042, which is the administrator (hereinafter the Administrator) of the MEGOGO Media Service, and you (hereinafter the User), with respect to the use of the MEGOGO Media service (hereinafter the Media Service), including the Content access to which is provided by the Media Service as well as to other services provided by the Media Service.

The date of this Agreement is the date when the User begins to use the Media Service, its services, and/or products.

1.2. The User shall be recognized to be any physical person using the Media Service on a fee- paying/free basis regardless of the fact of their registration with the Media Service.

1.3. The MEGOGO Media Service, or the Media Service, consists of the megogo.net website (hereinafter the Website) and the MEGOGO software applications (which are an integral part of the Media Service) for various types of devices: mobile, Smart TV, and others. By using the Media Service, the User shall access Content, as well as have the opportunity to use other services of the Media Service in real-time mode both through the Website and MEGOGO applications, available on devices connected to the Internet (hereinafter the Devices).

1.4. The Content is auditory (audiobooks, lectures, plays, and other works) audiovisual, musical works, phonograms, videograms, TV channel, graphical, text and other materials, electronic (video) games, Access to which is granted to Users by the Media Service.

1.5. Access to Content and/or Access for the purposes of this Agreement means access to watch and/or listen to and/or another access to the Content on the Media Service. The "Access to Content" term includes but shall not be limited to allowing Users to interact with Content such as electronic (video) games through Devices using the visual interface of the Device and/or the Media Service.

1.6. The Administrator provides Media Service in the countries of the whole world where such a service is available, except for the territory of the countries of Ukraine and the Republic of Poland. Services for providing access to the MEGOGO Media Service in other countries can be provided to the User by companies whose online services operate under domain names containing the <megogo> designation without restrictions on the hierarchy levels of such websites, as well as software applications).

For example, on the territory of Ukraine, the administrator of the MEGOGO online service is the Megogo Limited Liability Company (a legal entity registered and operating under the laws of Ukraine, registration number is 38347009), and on the territory of the Republic of Poland, the administrator of the MEGOGO online service is the MEGOGO.PL Limited Liability Company (legal entity registered and operating under the laws of the Republic of Poland, registration number 0000985316).

Information about these companies will be communicated to the User before the User starts using the services of such an online service using the user interface.

More details are specified in the Privacy Policy of the Administrator.

1.7. The Agreement shall be the sole and complete source of the terms of User access to the Media Service and Content and regulates all matters related to the provision of such access unless otherwise stipulated by the terms and conditions of the partner of the Administrator. The User shall be notified of such terms and conditions via the interface of the Media Service, including banners, notification windows, and other means of communication, including e-mail messages.

1.8. Availability of the Content previously purchased by the User from the Administrator shall be allowed to be limited or changed. The Content shall be allowed not to be provided in full, which is determined solely at the discretion of the Administrator, their partners, and the rightsholders of the Content. The Administrator and their partners reserve the right to change the list and other characteristics of the Content and other information depending on the territory of the User.

1.9. The procedure for processing the Users' personal data by the Administrator is governed by the Privacy Policy, which is an integral part of this Agreement, and is available at https://megogo.net/rules#agreement-privacy.

1.10. This Agreement is a public offer. Commitment of the actions specified in this Agreement by the User, including but not limited to: the use by the User of Media Service, any of its services and/or Access to Content and/or sending registration forms, and/or providing information, and/or passing through the appropriate hyperlinks, and/or other actions specified in the Agreement and/or in the Media Service interface, is the complete and unconditional consent of the User with all the points of this Agreement, with all its amendments and additions, and unconditional acceptance of its conditions, and testifies to the conclusion of a bilateral transaction between the Administrator and the User. In case of disagreement of the User with any of the terms of this Agreement, the User is obliged to refuse from further use of the Media Service.

2. RIGHTS, OBLIGATIONS AND GUARANTEES OF THE USER

2.1. The User shall undertake to use the Media Service for personal non-commercial purposes, observe the terms of the present Agreement, comply with the rights and legal interests of the Administrator and/or Content copyright holders.

2.2. The User shall read both the terms of this Agreement and amendments thereto (the Administrator shall notify the Users in advance of any changes in the terms, as provided by this paragraph of the Agreement), as well as regularly review the contents of this Agreement. Continuation of the use of the Media Service by the User after any amendments and/or additions to this Agreement have become effective shall imply the User's unconditional consent to such amendments and/or additions. Ignorance of the current provisions of this Agreement by the User shall not release the User from the obligations stipulated by this Agreement, as well as from responsibility for their non-fulfillment and/or improper fulfillment. Administrator preliminarily notifies Users of changes in the Agreement by the following means: (i) by sending a letter (notice) to the email of the User (if the User has provided the Administrator with their current email address. The Administrator shall give the User an opportunity to specify their email address at any time by adding the relevant information to their Account on the Media Service); (ii) by placing the relevant notice (the way of providing the above-mentioned notice shall be decided by the Administrator) in the interface of the Media Service. If the User does not provide the Administrator with their current email address, the Administrator shall not be responsible for the failure of the User to receive the notification of changes in the Agreement terms, and for the failure of the User to get acquainted with changes in the Agreement terms.

Changes in the terms of the Agreement become effective from the date specified in the notification of the Administrator and/or the date specified in the Agreement.

2.3. Starting to use the Media Service, the User shall hereby confirm that his/her age is 18 years old or that any other age established as the minimal permitted age in the host country of the User to Access to the corresponding Content and/or to be able to pay for Access to the Content in the cases provided for by the Administrator. A physical person under the required age shall undertake to abstain from Access to the Content and/or from making payment for Access to it without consent of the parents, adoptive parents, guardians and caregivers or other legal representatives in accordance with the current laws of the corresponding host country of the User. Otherwise the responsibility for breach of the terms contained herein by the physical person who is younger than the required age shall be imposed on parents, adoptive parents, guardians and caregivers or other legal representatives in accordance with the current laws of the corresponding host country of the User. The Administrator shall not be responsible for allowability of Access to the Content by the User/a physical person.

2.3.1. To prevent a physical person under the required legal age, according to the legislation of the User’s host country, from gaining Access to the Content in the Media Service, the Administrator shall grant such person’s parents, adoptive parents, guardians and caregivers or other legal representatives an opportunity to use the function of “Parental Control” in the Media Service profile to set restrictions in Access to the Content placed in the Media Service.

2.3.2. If parents, adoptive parents, guardians, caregivers or other legal representatives fail to apply the parental control function, and if the circumstances specified in Paragraph 2.3.1. hereof are present the responsibility for consequences of such failure to apply shall be imposed on parents, adoptive parents, guardians and caregivers or other legal representatives.

2.4. The User shall guarantee that they shall not perform any actions meant to bypass technical means of protection against unauthorized use of the Media Service when using the Media Service, including but not limited to watching/listening to or copying the Content, in particular as regards the system for territorial restriction of the Access to the Content by IP address, as well as any other actions intended to modify the functional parameters or destabilization of operation of the Media Service. Furthermore, the User shall undertake to refrain from unauthorized blocking of advertising information in the Media Service.

2.5. The User registered with the Media Service shall have the right to post comments on the Media Service, the Content, and other services provided to the User, in the interface of the Media Service (if the commenting feature is available in the Media Service).

2.6. The User shall have no right to post, without a prior written approval of the Administrator, advertising information in their comments (if the commenting feature is available in the Media Service), or use the Media Service to advertise or otherwise promote sales of any goods and/or services in any other way which has not been coordinated with the Administrator.

2.7. When posting comments, the User shall undertake to abstain from placement of information, in text or any other form, that humiliates the honor and dignity, violates rights and freedoms of other users and/or third parties, stirs up interracial, ethnical or religious hostility, contains obscene words, knowingly false or defamatory information, violates intellectual property rights of third parties or in any other way violates the terms hereof or the current laws applicable to the present Agreement and/or in the host country of the User.

2.8. The User shall bear full responsibility for their actions in connection with posting comments (if the commenting feature is available in the Media Service) and hereby undertakes to settle disputes, claims and demands of third parties lodged in this connection on their own and at their own expense. In case of the Administrator being brought to responsibility for the comments or other information posted by the User the Administrator shall be entitled to take action to establish the location of and search for the User in order to involve such User as a co-defendant and/or compensate for the inflicted damage.

2.8.1. The User shall have the right to post a hyperlink (embed code) to a particular unit of the Content, which allows showing the Media Service media player with the opportunity to Access such unit of the Content in other websites on the Internet in such a way that storage and public disclosure of such unit of the Content should be implemented directly from the Administrator’s server, and placement of such hyperlink in a third party website shall not entail actual placement of a copy of the Content unit in such website. To place a hyperlink, one should use the button “Share.” The present provision hereof shall be effective exclusively for the units of Content, concerning which the Administrator has provided availability of such function. The media player being an integral part of the Media Service shall be covered by all requirements and other terms as provided herein.

2.9. The User shall hereby give their consent to receiving information materials including advertisements, push notifications from the Administrator in any way which is compliant with the current legislation and applicable to the Agreement, in particular via the interface of the Media Service, at any time, as well as via the User’s email address, phone number or in another way.

The User has the right to refuse to receive such information in the following ways: by independently disabling the function of receiving newsletters in the parameters of the e-mail with the newsletter by clicking on the special link specified in the letter; by sending an e-mail to the Administrator to their e-mail address support@megogo.net; disabling the receipt of push notifications in the settings of mobile devices; blocking the receipt of messages in messenger applications.

2.10. The User shall have the right to refuse to further use of his/her phone number for communication with them (except in cases when the use of the phone number of the User is necessary to make payment transactions in the Media Service (Subparagraph (ii) of the Paragraph 2.10 of the Agreement) by calling and notifying the support service of the Administrator via the phone numbers placed (specified) in the interface of the Media Service.

The User may refuse further use of his/her phone number for communication with him/her (except for cases when the use of the User's phone number is necessary for payment transactions in the Media Service (subclause (ii) of clause 2.10 of the Agreement) by calling and notifying the Administrator's support service at the phone numbers specified in clause 10.9 of this Agreement or in the interface of the Media Service.

2.11. The User hereby acknowledges that the Administrator shall have the right to request the phone number of the User for the purposes of payment security in the Media Service. In such case, the payment of the User in the Media Service for obtaining paid types of Access to the Content shall be possible only after the User provides the Administrator with the phone number of the User.

3. RIGHTS, OBLIGATIONS AND GUARANTEES OF THE ADMINISTRATOR

3.1. The Administrator shall undertake to grant the User access to the Media Service, in accordance with the procedure and on conditions provided for herein.

3.2. If the User violates the terms of this Agreement; and/or the rules of the promotion, organizer or partner of which is the Administrator; and/or the current law applicable to the Agreement, the Administrator shall have the right, at their own discretion and without special notices sent to the User, to restrict the User’s access to the Media Service, certain Content units, other services provided by the Media Service. By giving their consent to this Paragraph, the User shall relieve the Administrator of any kinds of compensation and disbursement for the Administrator’s exercising of rights subject to this Paragraph of the Agreement.

3.3. The Administrator hereby notifies the User that the list of units of Content available to the User in the Media Service is changed on a daily basis, based on the terms and requirements of the rightsholders of the Content. In this regard, the Administrator shall be entitled to change the list and other characteristics of the Content, another information placed in the Media Service, as well as the functional parameters of the Media Service without special notice to the User. By giving consent to this paragraph, the User releases the Administrator from any kind of indemnifications and compensations for the implementation of the rights of the Administrator under this paragraph of the Agreement.

3.4. The Administrator shall have the right to apply any actions which do not contradict the current legislation applicable to the present Agreement, in order to prevent unauthorized access to the Media Service, the Content kept in it, destabilize the operation of the Media Service another actions violating the rights and legitimate interests of the Administrator and/or Content copyright holders.

3.5. The Administrator grants the User Access to the Content for legal non-commercial individual use, in the ways indicated in this Agreement. Allowing third parties access to watch the Content, including for group viewing and / or listening and / or other distribution (including, but not limited to selling or otherwise alienating the User’s account in the Media Service by the User, resale by the User of the promotional codes for Access to the Content), is a gross violation of the Agreement. The Administrator reserves the right to block the profile of the User and / or Users violating the Terms of Use (hereinafter the Unconscientious User) and / or blocking the payment cards of the User and / or Users used to purchase the Access to the content on the Media Service, and also, in order to protect the licensing rights of the Administrator and copyright holders of copyright and / or related rights to the Content posted on the website, stop providing the service, restrict and/or block Access to previously purchased Content units, without returning to the User and/or third parties who have obtained access to the Account of such Users for the purpose of acquiring and / or Access to the units of the Content, paid funds ,or apply other methods, to prevent unauthorized transmission of Access to the Content of the Media Service to other Users or third parties. The User, who provides access to their Account to third parties, independently bears the risk of possible claims from third parties, to whom the unfair User illegally granted access to their Account and undertakes to settle all possible claims of such third parties on their own and at their own expense, without involving the Administrator.

3.6. The User is hereby notified that in the event that violations of the Agreement and the procedure for using the Media Service are detected, the Administrator has the right to use all means to protect the violated right, including but not exclusively: contact law enforcement and judicial authorities in order to attract the Unconscientious User to civil, administrative, criminal liability for the offense committed.

3.7. The Administrator shall have the right to modify or delete any information materials, comments, and so on posted by the User at their own discretion and regardless of the notice of the User and without explanation in cases when such materials violate the rights of the Administrator, the copyright holders of the Content, third parties, and the current laws applicable to the Agreement. Thereat, the Administrator shall not be responsible for any damage that may be done to the User by such actions.

3.8. The Administrator shall have the right to envisage loyalty programmers, special offers as well as promotional offers for Users of the Media Service, with more detailed information on which to be found in the interface of the Media Service and/or user account of the User.

3.8.1. The promotional offers provided within the framework of a loyalty programmer can be served by the Administrator as well as by third parties, and thereat responsibility for the quality, functions and availability of the promotional offers of third parties shall be vested in such third parties exclusively.

3.8.2. In the cases stipulated by paragraph 3.8.3. of the Agreement, the Administrator shall have the right to cancel completely or partially the volume of the User’s bonus points.

3.8.3. Bonuses given to Users within the loyalty program are valid during 1 (one) year from the day they are provided by Administrator and are cancelled the next day after the termination of their validity period. The number of current bonuses (within the validity period indicated in this clause) which can be used by User within the loyalty program are indicated in a User account as of the current date.

3.9. The Administrator shall reserve the right to modify and supplement the conditions of loyalty programmers, availability of gifts at any time and at their own discretion without any notices to the User. All these changes shall be displayed in the interface of the Media Service.

3.10. The Administrator shall have the right at their own discretion and without special notice to the User at any time limit access to the Subscription and/or Content accessed by the User while participating in the Promotion where the Administrator is the organizer or partner in case the User violates the rules (terms) of the Promotion and/or provisions of this Agreement.

3.11. The Administrator reserves the right to set discounts for the Service of paid access to the Content. The terms of discounts, their amount, and the list of Content for which the discounts apply may be changed by the Administrator at any time at their sole discretion without any notification to the User. All such changes shall be displayed in the interface of the Media Service.

3.12. The Administrator shall be entitled to establish age limit for Users while Accessing to the Content. Legal representatives of persons under the age specified by the Administrator shall ensure that access to such Content is restricted for persons under the appropriate age. The Administrator might notify about age restriction via informative badge on pages with the Content and/or via informative messages demonstrated to the User before the beginning of the watching of the Content and/or listening and/or otherwise accessing to a unit of the Content.

3.13. The Administrator does not perform preparatory moderation/checking of comments put by Users in the Media Service (if the commenting feature is available in the Media Service). The Administrator takes action directed towards the defense of the rights and legitimate interests only after the approach from the concerned person to the Administrator under the procedure outlined in this Agreement. The Administrator shall reserve the right to restrict or delete from the Media Service commenting feature without any notification of Users.

3.14. During the period of availability of the Content in the Media Service, the Administrator shall be entitled, without any consent of the User, to change the cost of the Content and shall be entitled, without any consent and/or notification of the User, to change the type of Access to the Content that is placed in the Media Service. In addition, after a certain period of time, the Administrator shall be entitled to provide Access to the Content without charging an appropriate monetary fee with or without combining the Content with advertising materials (Free Access to the Content).

3.15. The Administrator shall be entitled not to provide the User with an opportunity to make a payment in the Media Service for the paid types of Access to the Content if the User fails to provide the Administrator with the phone number of the User (as provided by paragraph 2.11 of the Agreement).

4. RESPONSIBILITY OF THE PARTIES

4.1. In case of non-performance and/or improper performance of the terms of the present Agreement, the Party at fault shall be responsible in accordance with the current laws applicable to the Agreement. The Party at fault as regards non-performance and/or improper performance of its obligations hereunder shall compensate to the other Party all damages which are documentary confirmed as ensuing from such non-performance and/or improper performance.

4.2. The Administrator shall have the right, at any time and at their own discretion, to suspend, restrict or cancel the User’s access to the Media Service or to its specific services, including but not limited to, in case of the User’s breach of the terms of the present Agreement, the current legislation applicable to the Agreement, as well as in case if the Administrator has reasons to find the User’s actions unfair, intended to disrupt operability of the Media Service and/or such as could result in violations of rights and legitimate interests of the Administrator and/or Content copyright holders, harm their business reputation and so on. In case if cancellation/restriction/suspension of access to the Media Service take place through the fault of the User, including as a result of the above said actions, the money paid by the User for Access to the fee-paying Content shall not be subject to refund. The Administrator shall not be responsible for any damage that can be done to the User by such actions.

4.3. The User shall be responsible on their own for their actions related to the use of the Media Service, posting of comments and other information in the interface of the Media Service.

4.4. The User shall understand and agree that:

4.4.1. Access to the Media Service, including access to the Content, other services, is provided “as is” and the Administrator cannot guarantee that they will meet the User’s expectations.

4.4.2. The Administrator shall not be responsible to the User for the subject matter of the Content or other information placed at the Media Service by the Administrator, other Users or third parties. All responsibility for the subject matter of the Content shall be borne by its copyright holders, and for the content of other information placed on the Media Service — its Users or third parties who have placed such information.

4.4.3. The Administrator shall not be responsible for the contents, accuracy and reliability of advertising information placed at the Media Service, and for the quality of the goods/works/services being advertised.

4.4.4. In cases beyond the control of the Administrator, the Administrator shall not be responsible for any technical failures, delays in processing or transfer of data, delays in payment for the services of fee-paying Access to the Content, unauthorized Access by third parties to the Content. The Administrator shall not guarantee error-free and failure-free operation of the Media Service and by default shall not be responsible for the damage inflicted on the User by hardware or software technical failures that occurred not on the side of the Administrator and are beyond the reasonable control of the Administrator.

4.4.5. If the User violates the terms of this Agreement and/or the applicable laws of the country where the User is located, the Administrator shall not be responsible to the User or any third parties for any direct, indirect, accidental damage, including loss of profit, harm to honor, dignity or business reputation which has emerged in connection with the use of the Media Service, including by accessing the Content or using other services provided through the Media Service.

In any case, the Parties shall accept and agree that the amount of possible compensation by the Administrator for the losses incurred by the User related to the use of the Media Service is limited to the amount of actually caused and documented damage, which is reimbursed based on the court decision that came into legal force.

4.4.6. In case of any claims and complaints as well as any other demands lodged with the Administrator and/or a third party in relation to the use of the Media Service by the User or a third party from the User’s account, the User shall undertake to settle the above said claims/complaints/demands by their own efforts and at their own expense, and compensate in full all costs and losses suffered by the Administrator.

4.4.7. The Administrator shall not be responsible in any way for accessibility and contents of third party websites on the Internet, the jumping to which is made by way of hyperlinks placed in the interface of the Media Service, as well as for any consequences ensuing from using such websites.

4.4.8. The Content shall be placed at the Media Service in Russian and/or in other languages with dubbing/translation/soundtrack/subtitles or without any of the aforesaid, at the option of the Administrator and, in accordance with the rights of the Administrator, to the language versions of the Content from the rightsholders to such Content. The User shall accept and agree to watching and/or listening to the Content in the language version available at the Media Service.

The User hereby undertakes to refrain from making any claims and/or demands to the Administrator regarding the availability of any unit of Content in the Media Service to be translated and dubbed into Russian.

4.4.9. Access to watching TV channels is implemented by their broadcasting, (making available to the public), and in this connection the Administrator shall not be responsible for the quality of broadcasting, emergence of technical failures or noisy signal when watching a TV channel, and other factors that make the quality of broadcasting deteriorate, as well as for the content of TV channels. The Administrator shall not be responsible for changes in the broadcasting of TV channels and/or their non- availability for any reason. TV channels may contain but shall not be limited to advertising and announcement materials, which are placed directly by the rightsholders of such TV channels.

4.4.9.1. The User is hereby notified that access to watching certain TV channels may be limited in time according to the applicable legislation of the country of the location of the User or the legislation applicable to the Agreement.

4.4.10. The Administrator shall not use the account data of the Users for any unlawful purposes and guarantees non-disclosure of such data. Disclosure by the Administrator of information about the User at the request of the government, regulatory authorities, law enforcement agencies, or judicial authorities, in cases where the disclosure of such information is the obligation of the Administrator and/or failure to provide such information may result in bringing the Administrator to legal responsibility under the current legislation applicable to the Agreement, shall not be considered a violation of this condition of the Agreement.

5. USER REGISTRATION

5.1. To pay for One-time Access, Access by subscription, Access to TV channels, other fee- paying kinds of Access, grading the units of Content, posting comments (if the commenting feature is available in the Media Service), and participation in loyalty programs, etc., the User shall undertake to register with the Media Service by creating their own user account (hereinafter the Profile).

5.2. Registration shall be performed in one of the following ways: by the User’s entering the email address (as login) and a password at the Media Service (in cases when the interface of the Media Service provides registration via email) or by using the User's telephone number or by using the account of the User in social networks, the list of which is shown in the user registration page.

5.3. The User is hereby informed that creation of more than one user account for one email address (login) is not permitted.

5.4. In case of payment for One-time Access, Access to TV Channels, Access by Subscription, other fee-paying kinds of Accesses to Content via software applications MEGOGO in SMART-TV, user registration is not required. The User is suggested to undergo the registration procedure only if the User is trying to get Access the Contents paid via software application MEGOGO in SMART-TV, from other devices.

5.5. Further entry into the User’s registered account takes place via account authorization.

5.6. The User shall be responsible for, and independently take action to ensure safety of their user account with the Media Service, including the control of the email address (login) specified in the user account, the safety of login and password. The User shall be fully responsible for all actions performed with the application of the User’s account as well as for any consequences resulting from such use. The User shall undertake to inform the Administrator immediately of any cases of unauthorized use of the User’s account by third parties.

5.7. The User shall undertake to abstain from selling, or otherwise disposing of or giving into the use of third parties and the like, of their user account at the Media Service and/or data that can provide access to such account.

5.8. In case of loss of information and/or inability to enter their account, the User can renew it by entering their email address or phone number (login) through which registration in the Media Service was performed and where a message (text message) with a link to restore the password will be sent.

5.9. The User has been informed that for various countries the list of Content available for watching may differ and when he makes payment for fee-paying access to watching the Content in one host country, the Administrator cannot guarantee availability of this list of Content if the User wants to use their account in another host country.

6. PROVIDING ACCESS TO CONTENT

6.1. The Administrator shall provide the User with services of Access to the Content on the following conditions:

6.1.1. Free Access to the Content shall denote the provision of the Administrator of Access for the User to the Content free of charge.

6.1.2. Free Access to the Content combined with advertising materials shall denote the provision of the Administrator of Access for the User to the Content free of charge, but on condition of combining the Content with advertising materials.

6.1.3. One-time Access to the Content shall denote the provision of the Administrator of Access for the User to the Content unit selected by such User within a chosen period when access is effective, for a one-time fee. The beginning of the term of such Access is calculated as from the payment proceeding by the User and the fact of making payment for such service has been reflected in the electronic payment system of the Administrator or after the period of time as specified in the terms of granting Access. By the term of effect, One-time Access is divided into two types: the first one entitled “Lease” and the other entitled “Forever”.

The “Lease” term of effect suggests Access to the Contents for an unlimited number of times but within a limited period of time which is measured in calendar days at the option of the Administrator (the specified term is usually set to the Administrator by the owner of such Content), which is specified in the interface of the Media Service. The User is aware of that pause, stop or reset of paid Content unit do not extend the period of time which the User has for Accessing such a unit of Content.

The “Forever” term of effect suggests Access to the Contents for an unlimited number of times and in a period of such Access exists on the Media Service, or for the period that, as a general principle, established to the Administrator by the owner of such Content, within which the Administrator shall have the right to provide such Access.

When selecting the type of access to watching the Content the User shall also have the opportunity (if provided) to select the Content video quality – standard (SD), high (HD), or ultra-high (UHD). The cost of One-time Access to watching the Content may differ depending on the term of effect of such access, the Content video quality and other factors.

6.1.4. Access by subscription shall denote the provision of the Administrator of Access for the User to the list of Content units determined by the Administrator within the effective period of the Access by subscription in accordance with the regulations, restrictions and technical requirements specified herein. Thereat the Administrator shall have the right to provide several kinds (types) of Access by subscription within the framework of the Media Service. The effective term of Access by subscription shall be measured from the moment of the payment of the User for it and representation of the fact of payment for such service in the electronic payment system of the Administrator or from the moment of entering the Access Code (ID) in the Profile of the User. You can find more detailed information on the types of Access by subscription in the interface of the Media Service. Regarding some Content included in the "Access by Subscription" service, the Administrator shall have the right to place advertising, informational, and/or announcing materials together with such Content, including, but not limited to sponsor advertising.

6.1.5. Access to TV Channels shall denote the provision of the Administrator of Access for the User to TV channels which the Administrator has divided into packages, and such service can also include Access to watch collections of Content units structured for the User's convenience in M-playlists (as detailed in clause 6.1.6 of the Agreement). There at the Administrator shall have the right to provide several kinds (types) of Access to TV channels within the framework of the Media Service. The effective term of Access to TV channels shall be measured from the moment of the payment of the User for it and representation of the fact of payment for such service in the electronic payment system of the Administrator or from the moment of entering the Access Code (ID) in the Profile of the User. You can find more detailed information on the TV channel packages available, their content, the cost of access and other information regarding such service in the interface of the Media Service.

The Administrator provides access to individual TV channels, including as a distributor of a service that provides TV channels using FAST technology (Free Ad-Supported TV). The Administrator is not responsible to the Users and right holders for the specified TV channels, their content, their broadcasting in different territories, for the advertisements placed in them, the compliance of the content and advertising with the legislation of various territories, as it acts solely as a distributor and does not exercise editorial supervision. All claims regarding such TV channels, broadcasting, their content, advertising, are presented to the owners of services that provide TV channels using FAST (Free Ad-Supported TV) technology.

6.1.6. Access to the selections shall denote the Administrator's providing the User with the opportunity to Access to thematic collections of Content units, which, including, but not limited to, are united and structured into playlists at the option of the Administrator, entitled as “M-playlist.” Access to Content in M-playlists is possible both in the sequence suggested by the Administrator and in any sequence and from any minute of the Content duration, at the option and at the discretion of the User. At the option of the Administrator, Access to M-playlist can be either free of charge or fee-paying (including, but not limited to combining with viewing promotional and announcement materials), and it can also be provided in combination with other kinds of fee-paying Access to the Content. Depending on the territory of the User's location, in the interface of the Media Service, M-playlists may also be called "Interactive Channels".

6.1.7. In respect of certain Content units (at the discretion of the Administrator) to which One- time Access or/and Access by subscription are provided, the User might be granted a possibility to download Content unit or several Content units into the memory of the Device for purpose of obtaining possibility of Access to Content without internet connection. Access to such Content units shall be granted solely via MEGOGO application, without possibility of further copying and with technical restriction of possibility of Accessing during the validity period of One-time access or/and Access by subscription stipulated in the Media Service. This feature shall be accessible on the Devices with support of technical measures of the copyright protection (DRM). Taking into consideration the fact that the right holder may at any time revoke the rights of the Administrator to the specified Content download function (both upon expiration of the rights to the Content and before the end of the specified period), the Administrator shall not be liable to the Users for these actions.

6.1.8. Regarding certain Content units (at the discretion of the Administrator) that are audiobooks (voiced literary works (books) recorded as an audio file (phonogram) in electronic digital form), Access to such audiobooks (One-time Access and/or Access by Subscription) shall be provided exclusively through MEGOGO software applications functioning on mobile devices with "iOS" or "Android" operating systems.

6.2. Services in fee-paying Access to the Content shall be provided to the User in accordance with the order, and on conditions as specified below:

6.2.1. Fee-paying Access to the Content can be provided to the User if such User makes a corresponding payment for the fee-paying Access to the Content, unless otherwise provided in loyalty programmers, special offers and so on. The Administrator shall have the right to stipulate the requirement for the User to register at the Media Service in order to pay for Access to the Content.

6.2.2. Fee-paying Access to the Content can have a different cost and can grant Access to various kinds of fee-paying Access to the Content that can be offered to the User at the option of the Administrator in packages of several items or one at a time. The cost of fee-paying Access to the Content, the methods and other conditions of payment are specified in the corresponding sections of the Media Service interface.

6.2.3. The Administrator may establish access restrictions, including, but not limited to watching the paid Content from several Devices simultaneously (as specified in more detail in paragraph 10.4 of the Agreement).

6.2.4. In case of impossibility, through the fault of the Administrator, to provide Access to the service of fee-paying Access the Content, selected and paid for by the User, within more than one day but less than 30 (thirty) calendar days from the date of payment for the corresponding Content, the Administrator shall extend the term of the User of Access to such Content, following the written request of the User, for the corresponding period (if such opportunity is available) or refund the paid amount to the User. The User shall send a request to the email address of the Administrator as specified in Paragraph 13.9. of the present Agreement.

6.2.5. The cost of fee-paying Access to the Content and the list of such Content available to the User can be modified by the Administrator at any time at their own discretion without any notices hereof sent to the User.

6.2.6. By making payment for fee-paying Access to the Content, the User has been informed of, and shall agree that:

6.2.6.1. Subject to the terms of the present Agreement, the User and the Administrator shall confirm and agree that the Services in provision of fee-paying Access to the Content shall be recognized to have been provided at the time of the payment of the User for such services, or at the moment of promo code activation (if Access is provided by means of a promo code), unless otherwise stipulated by the Agreement. The cost of paid Access services includes all expenses incurred by the Administrator in connection with the fulfillment of obligations under this Agreement.

6.2.6.2. The service shall be recognized to have been provided by the Administrator in due manner and in full regardless of whether the User has used the granted Access to the Media Service, except for cases envisaged in Subparagraph 6.2.4. of the present Agreement. This clause shall be applicable to cases of payment proceeding for Fee-paying Access to the Content jointly with services/products of third persons.

6.2.6.3. Upon expiry of the term of fee-paying Access to the Content, such Content shall become unavailable for the User.

6.2.6.4. The payment for the fee-paying Access (except for One-time Access) can be made without the direct participation of the User but following their prior consent and on a permanent basis by way of automatically writing off money from a bank account or from an account in the User’s electronic payment system and so on, subject to regulations and conditions of the bank and/or payment system, provided that cash assets are available in such account. This Paragraph shall be the User’s consent to contractual writing-off of cash assets from their account by their servicing bank, when the option “automatic prolongation” is selected in their user account and/or when connecting any of the types of fee-paying Access (except for One-time Access). Automatic writing-off of cash assets for fee-paying types of Access to the Content, except for One-time Access, shall take place systematically, in accordance with the Access duration selected by the User, regardless of the expiring term of the previous Access of the User, before the beginning of provision of such service in any type of fee-paying Access (except for One-time Access), as a general principle, on the day preceding the day of termination of the paid Access (unless otherwise provided by the Agreement), in the amount of the cost of such Access. in the amount of the cost of such access. In this case, the fee-paying Access Service (except for One-time Access) shall be deemed provided at the start of the paid period of the fee-paying Access. In case of an unsuccessful attempt to charge funds from the account of the User at the time of the automatic prolongation, automatic write-off can be repeated until it be successful write-offs from one of the saved payment cards of the User available in the Profile of the User at the time of such debit. The user can at any time cancel automatic write-offs in the order specified in subparagraph 6.2.8.1. of the Agreement. The next time period (term) of fee-paying Access to the Content shall be equal to 30 (thirty) calendar days at the corresponding cost of such Access for 30 (thirty) calendar days at the moment of automatic prolongation. You can find more detailed information on payment for fee-paying access by way of automatic writing-off in the interface of the Media Service.

6.2.6.5. In case of changes in the cost of fee-paying Access (except for One-time Access), the Administrator shall notify thereof the User, who has paid for such Access, by way of showing the corresponding changes in the interface of the Media Service and/or by sending an appropriate notification to the email of the User (if any).

6.2.6.6. The duration of the fee-paying Access (except for One-time Access) may be different periods (at the discretion of the Administrator):

6.2.6.6.1. One, two, three, or more months of the fee-paying Access. In this case, one month of the fee- paying Access is equal to 30 (thirty) calendar days, two months are equal to 60 (sixty) calendar days, three months are equal to 90 (ninety) calendar days, etc. The number of months of the fee-paying Access shall be multiplied by 30 (thirty) days to determine the number of days of the fee-paying Access for tariffs defined in months (unless otherwise provided by this Agreement).

6.2.6.7. One, two, or more years of the fee-paying Access. In this case, one year of the fee-paying Access is equal to 365 (three hundred and sixty-five) calendar days, two years are equal to 730 (seven hundred and thirty) calendar days, etc. The number of years of the fee-paying Access is multiplied by 365 (three hundred sixty-five) days to determine the number of days of the fee-paying Access for tariffs defined in years (unless otherwise provided by this Agreement).

6.2.7. With respect to the “Access by subscription” service, the Administrator shall have the right to recalculate the User's access period to certain subscriptions based on the commercial value of such subscriptions. Recalculation is carried out in the following order: if the User has an active recurring subscription under the conditional name “A” and buying another recurrent subscription under the conditional name “B”, the recalculation takes place, based on the cost and the remaining term of the subscription “A” purchased by the User to subscription "B". Based on the purchase price of subscription "A", the cost of one-day subscription is calculated. The remaining number of days of subscription “A” is multiplied by the cost of one day of subscription (based on the regular cost of one month of subscription), which is equal to the balance of money on subscription “A”. Next, the calculation of the cost of one-day subscription "B". The rest of the cost of subscription "A" is divided by the cost of one-day subscription "B" - as a result, the number of days that are added to the period of subscription "B" appears.

Regarding certain types of Access by subscription (including, but not limited to an Access by subscription that is obtained: (i) through promotional code activation, (ii) through User participation in a promotion, (iii) through User activation of Access by subscription when using telecom operator services) the Administrator shall have the right not to summarize the validity period of such subscriptions.

6.2.8. The special offers of the Administrator (including a promo code usage) may include the condition of automatically prolonging the provision of the Access to Content the service for the next period at regular cost. The User shall have the right to refuse this service in providing Access to the Content and automatic prolongation, by way of controls in their user account (more details shall contain the subparagraph 6.2.8.1 of the Agreement). Thereat, in relation to the services of paid access to the Content (Access by subscription), it can be established that, if the User refuses to automatically prolonging, the special offer expires at the time of such refusal, without subsequently returning to the User the money that he paid for the provision Access to the special offer of the Administrator. You can find more detailed information on the Administrator’s special offers in the interface of the Media Service.

6.2.8.1. The User shall have the right to cancel the renewal of the Access by subscription service at any time. To do this, the User have to click on the "Unsubscribe" button in the "Subscription management" section of the Profile of the User and follow the instructions provided in the Media Service. The Access by subscription service shall be terminated for a particular User as of the day following the last day of the paid period; no charges shall be made to the bank card of the User for the next period of the Access by subscription service.

In cases where the User has ordered the "Access by subscription" service through the MEGOGO software application on a mobile device running on the "iOS" operating system, the User will be able to cancel the Access by subscription service through the App Store on the Internet in accordance with the instructions available at the link: https://support.apple.com/en-euro/HT202039 or on the screen of the iOS operating system, to which the User can go from the MEGOGO software application on the mobile device.

In cases where the User has ordered the "Access by subscription" service through the MEGOGO software application on a mobile device running on the Android operating system, the User will be able to cancel the "Access by subscription" service through the Google Play service (Subscriptions section), in accordance with the instructions available at the link: https://support.google.com/googlenews/answer/7018481, or on the screen of the Android operating system, to which the User can go from the MEGOGO software application on the mobile device.

6.2.9. The User shall understand and agree to the necessity of paying additional fees to third parties ensuring making of payments for One-time Access or for other fee-paying kinds of Accesses to the Content. The amount of fee for every method of paying for Access to the Content can vary depending on the selected method of payment.

User agrees and authorizes any currency conversion and agrees to any applicable fees through the card-issuing bank of the User that shall be required due to the currency applied by the Media Service to the bank card of the User.

6.2.10. The Administrator within the framework of the Media Service may provide to the User additional service – “Pre-order”, which constitutes with the provision to the User opportunity to pay for One-time Access to the Content in respect of a certain unit of the Content with due advance, until the moment of appearance of this unit of the Content in the Media Service, on the following conditions:

6.2.10.1. The date of appearance of such unit of the Content in the Media Service, Access to which the User purchases within the Pre-order service, may be indicated by the Administrator in the announcement with information about the possibility to use this service. At the same time, the Administrator has the right to postpone the date of appearance of such unit of the Content in the Media Service, publishing information about it in the Media Service or not to specify such date in the case of absence of information from rightsholders regarding the release date of such unit of the Content;

6.2.10.2. The User shall pay the cost of One-time Access to the Content;

6.2.10.3. Making the payment within the Pre-order service, the User fully accepts the terms of this Agreement and is aware that the Administrator provides Access to unit of the Content paid for within the Pre-order service not earlier than the time specified in the Pre-order service announcement or not earlier than the date of the appearance of the Content in the Media Service, which was agreed with the respective copyright holder. The Administrator reserves the right to change at any time the anticipated time frame in which the Content becomes available for the first time in the Media Service by using the Pre-Order service;

6.2.10.4. The Administrator reserves the right at any time prior to the date of the beginning of the provision of Access to the Content purchased under the Pre-order service, to revoke the Access of the User to such Content with the returning of the value of the Content which was paid by the User under the Pre-order service to the User;

6.2.10.5. The User has the right to refuse the specified Pre-order service, having addressed with the corresponding requirement to the support service of the Media Service at any time before the date of the first appearance of Content in the Media Service, Access to which was paid by the User within the Pre-order service. The Administrator shall return to the User the value of the unit of Content paid by the User within the Pre-order service in the period up to fourteen (14) business days.

The User hereby acknowledges and agrees that on the day when the Content becomes available for the first time in the Media Service, the service for providing Access to such Content is considered to be provided by the Administrator in its entirety.

6.2.11. The whole of the Administrator’s special offers which are aimed at providing a possibility for new Users to receive Access by subscription or/and One-time Access to the Content at first time might be used by each new User at most once (a "New User" shall mean a User who have not previously had an active Access by subscription Service and/or One-time Access to the Content, respectively). Reuse of aforesaid special offers shall be treated as an infringement of the Agreement and the Administrator shall be entitled to block the Access by subscription or/and One-time Access to the Content relating to the certain unit of Content for such User. For the purpose of tracking reuse of special offers the Administrator shall be entitled to exploit data provided by Users while using the Media Service.

6.2.12. The Administrator shall make settlements with the User independently or with the involvement of third parties (partners/commission agents/agents), etc.

6.3. Filling in the Media Service the data of their bank card to pay for the services, the User gives unconditional consent to the Administrator to store the encrypted token card (unique digital identifier) by the Administrator with which the User can continue to pay for the services in the Media Service without the need to enter banking payment data cards.

6.3.1. For the purpose of checking the bank card (when added by the User to his/her account in the Media Service), the Administrator shall have the right to offer the User a preliminary check of the bank card as available for payments, including, but not limited to, without purchasing the services of Access to the Content. During the above-mentioned bank card verification (without purchasing the services of Access to the Content), the sum of money necessary for the preliminary bank card validity check can be temporarily withheld. The terms of return from the moment of withholding the specified amount shall be determined by the bank that issued the bank card of the User, and shall not depend on the Administrator.

6.4. Provision of the User with Access to the Content via the Media Service shall also be possible if such User activates an access code (a promo code) by entering such a promo code in the corresponding field of the Media Service. In this case, the following subparagraphs shall be at the discretion of the Administrator:

6.4.1. the activation of a promo code is possible only after the User passes the registration procedure in the Media Service and creates an account (via phone number or e-mail), and/or

6.4.2. a promo code can be activated only after adding the bank card of the User and/or phone number, and/or e-mail address to the account of the User, and/or

6.4.3. a promo code can be activated only after adding the bank card of the User to the account of the User. The User is hereby informed that the auto-renewal service (as described in more detail in paragraph 6.2.6.4. of the Agreement) is automatically activated at the moment the User adds the specified bank card, and/or

6.4.4. promotional code activation is possible only for new Users.

The Administrator is entitled not to provide Access to the Content using promo codes if the User has not taken the actions stipulated in the 6.4.1. - 6.4.4 subparagraphs of the 6.4 paragraph of the Agreement.

6.5. The cost of Access to the Content (One-Time Access or Access by subscription) shall be indicated for the User (including on the pages of the Media Service with the corresponding Content and/or on the Profile of the User page). The specified cost may vary for the same Access to the Content depending on the device of the User through which the User acquires Access to the given Content, the quality of the Content, the experience of the User, and/or other conditions. When defining the User experience, the Administrator shall have the right to use the following criteria, including but not limited to: the period of using the Service, the nature and quantity of purchases made by the User in the Service, the total amount of time the User spent viewing the Content units in the Service, as well as other criteria at the discretion of the Administrator.

The User shall determine the Device from which the payment for the Access to the Content shall be made at their sole discretion. If the cost of the Access on this Device differs from the cost of the Access on another Device at the time of payment, the User shall be entitled to choose the Device from which he/she will make the payment.

6.6. To activate the Access to Services code, which may be purchased by the User from the partners of the Administrator (including, but not limited to retail chains, retail stores, online stores, in other distribution networks), the Administrator may require the User to present the document confirming that such User has paid for the Access code (for example, a receipt, cash voucher, bill of lading, act of acceptance and transfer etc.). At the same time, the User must activate the Access to services promotional code no later than 365 (three hundred and sixty-five) calendar days from the date of payment for the corresponding Access code. The countdown of the activation period of the Access to services promotional code starts from the date of payment of the corresponding Access code, which must be specified in the document provided by the User to confirm the payment.

6.7. The Administrator hereby notifies the User that the names of the buttons and sections of the Media Service specified in this Agreement may be renamed at the discretion of the Administrator without any notification or consent of the User. Unless otherwise expressly determined by the Administrator, the said changes shall not affect the relations of the Parties and the functionality of such buttons and/or sections.

6.8. In addition to the Accesses specified in this paragraph of the Agreement, the Administrator may also provide Access to the Content through various partnerships (hereinafter the Partner Access). The Partner Access is a service provided by the Administrator together with and/or through partners of the Administrator (including, but not limited to Communications service providers, communications providers, etc.), which has the characteristics of a particular Access to the services in the Media Service. The list of Content of such Partner Access service available to the user, its name on partner resources, cost, the term (period) of Access, and payment procedure may differ from similar Access services in the Media Service. Any User that is provided with the Partner Access Service shall be deemed a User under this Agreement. For the avoidance of doubt, the Administrator shall not be liable to Users for the content, form, and reliability of the information (materials) provided through partner resources.

7. PROVISION OF ACCESS TO TV PROGRAMS IN THE TERRITORY OF THE REPUBLIC OF UZBEKISTAN

7.1. Exclusively on the territory of the Republic of Uzbekistan, the TV broadcasting network service is provided by Megogo LLC, a legal entity registered and operating under the laws of the Republic of Uzbekistan (Registration number: 533509, address of location: Republic of Uzbekistan, 100029, Tashkent city, Mirabad district, 15, Chimkent str. (hereinafter the Megogo LLC), on the basis of a license of the Ministry of Information Technologies and Communications of the Republic of Uzbekistan AA #0007152 series for the right to operate and provide services of data transmission networks and license of the Ministry of Information Technologies and Communications of the Republic of Uzbekistan AA #0007151 series for the right to provide services of TV broadcasting networks.

7.2. Television distribution network services provided by Megogo LLC are integrated into the Media Service.

7.3. Television distribution network services provided by Megogo LLC shall mean Access to TV Channels, which are formed by Megogo LLC into packages and may include Access to Interactive Channels.

7.4. Integration of TV distribution network services provided by Megogo LLC means, including, but not limited to, their inclusion in the Access by subscription service.

7.5. In this case, the functions of the Administration of the Media Service and interaction with the User on any issues on the territory of the Republic of Uzbekistan shall be performed by the Administrator according to the provisions of this Agreement.

8. PROVISION OF ACCESS TO TELEVISION AND RADIO CHANNELS ON THE TERRITORY OF THE REPUBLIC OF KAZAKHSTAN

8.1. Exclusively on the territory of the Republic of Kazakhstan, the provision of services for the distribution of television and radio channels is carried out by MEGOGO Kazakhstan LLP, a legal entity registered and operating under the legislation of the Republic of Kazakhstan (Business Individual Number: 150840017489, address: Republic of Kazakhstan, Almaty, Medeu district, Dostyk avenue, 128, office 7) (hereinafter - “MEGOGO Kazakhstan LLP”), based on the license of the Information Committee of the Ministry of Information and Social Development of the Republic of Kazakhstan No. 22008657 for activities on distribution of television and radio channels.

8.2. TV and radio channel distribution services provided by MEGOGO Kazakhstan LLP are integrated into Media Service.

8.3. Services for the distribution of television and radio channels provided by MEGOGO Kazakhstan LLP mean Access to TV channels that are formed by MEGOGO Kazakhstan LLP into packages and may include Access to M-playlist.

8.4. Integration of services for the distribution of television and radio channels provided by MEGOGO Kazakhstan LLP means, among other things, their inclusion in the Access by subscription service.

8.5. At the same time, the functions of Administration of the Media Service and interaction with the User on any issues on the territory of the Republic of Kazakhstan are performed by the Administrator in accordance with the provisions of this Agreement.

9. PROVISION OF ACCESS TO THE CONTENT AND TV PROGRAMS ON THE TERRITORY OF THE REPUBLIC OF LATVIA

9.1. Exclusively on the territory of the Republic of Latvia:

9.1.1. TV broadcasting network service is provided by SIA “MEGOGO”, a legal entity registered and operating under the laws of the Republic of Latvia (Registration number: 40103584725, address of location: Lielirbes iela 17A - 64, Riga, Latvia (hereinafter SIA MEGOGO), on the basis of a rebroadcasting permit of the National Electronic Mass Media Council of Latvia (hereinafter Council) No. RR-43, issued by the decision of Council No. 46, dated February 13, 2014, for rebroadcasting and distribution of programs in public electronic communication networks.

9.1.2. Access to the Content is provided by SIA MEGOGO on the basis of Council’s decision No. 144 dated July 24, 2013, concerning the inclusion of the services provided by SIA "MEGOGO" in the register of audiovisual services on demand.

9.2. Access to the Content and TV broadcasting network service provided by SIA MEGOGO are integrated into Media Service.

9.3. TV broadcasting network service provided by SIA MEGOGO shall mean Access to TV channels that are formed by SIA MEGOGO into packages and may include Access to Interactive Channels.

9.4. Integration of TV broadcasting network service provided by SIA MEGOGO shall mean, among other things, it inclusion in the Access by subscription service.

9.5. At the same time, the functions of the Administration of the Media Service and interaction with the User on any issues on the territory of the Republic of Latvia are performed by the Administrator in accordance with the provisions of this Agreement.

10. TECHNICAL REQUIREMENTS

10.1. Access to the Media Service shall be granted with consideration of the technical requirements envisaged in the present Agreement and in the interface of the Media Service.

10.2. The Access to the Media Service is provided to the User by way of Devices which the User adds (connects) to their Account on the Media Service.

10.3. The User agrees and accepts that Services may not be available (have limited functionality) when using Devices which do not comply with the technical requirements for the use of the Media Service, and also if there are other restrictions envisaged by the Administrator and/or the rightsholders of the Content. The list of the connected Devices can be modified by the User in their user account. All Devices added (connected) by the User to his/her Account will be deemed connected. The five most recently added and/or used Devices in the Account of the User are deemed to be the connected Devices through which the User is provided with Access to the Media Service.

10.4. The User hereby acknowledges that they are entitled to access the Content using no more than five (5) simultaneous streams (video/audio streams of units of the Content) per one Account of the User. As for certain Content units, including, but not limited to TV channels and sports content, the number of streams (video/audio streams of the Content units) used simultaneously may be limited by the Administrator, including, but not limited to, exclusively in accordance with the requirements of the respective right holder of such Content units, and be less than five (5) simultaneous streams (video/audio streams of Content units) per one Account of the User, which is indicated in the interface of the Media Service.

10.5. The Administrator shall establish technical means for protection of the Content from unauthorized access and/or other actions which are prohibited under the present Agreement or the current legislation applicable to the Agreement.

10.6. For Access to the Content at the Media Service by way of a Device the User should have corresponding software installed which allows playback of the Content. The User hereby agrees that Access Services may not be provided from Devices that use unofficial and/or unlicensed software applications, operating systems, etc., to access the Media Service. If the User fails to comply with the abovementioned condition, the funds for the paid Access services shall not be refunded.

10.7. The quality of Accesses to the Content depends on the speed of the Internet connection and other criteria, including the model of the Device used, on which the Administrator shall inform the User.

10.8. All issues concerning purchase of Internet access rights, purchase and adjustment of corresponding Devices and software applications shall be settled by the User on their own. Such issues do not fall within the scope of the present Agreement, and the Administrator shall not be responsible for such actions on the part of the User or third parties.

10.9. To avoid discrepancies, the Administrator hereby informs the User that due to the obligations of the Administrator to the rightsholders of the Content and/or technical requirements, regarding certain items of the Content, the Access to view which was purchased by the User on one Device, may not be available for viewing on another Device.

10.10. The Administrator shall not be responsible for any damage to equipment or software of the User or another person emerging due to or in connection with the use of the Media Service.

11. USER ACCOUNT (PROFILE)

11.1. After registration with the Media Service in accordance with the procedure as prescribed in Chapter 5 of the present Agreement, the User shall be granted access to their user account.

11.2. Within the framework of the present Agreement, a user account shall denote the Account of the User at the Media Service which includes the data required to identify the User and the authorization data.

11.3. With the help of their user account, the User shall be able to:

11.3.1. Fill their personal information into their profile and modify it if their personal data changes;

11.3.2. Control the validity of their Access types, payment deadlines as well as payment history and Access to the Content

11.3.3. View the amount of their bonuses and the procedure of their assignment within the framework of a loyalty program;

11.3.4. View available gifts and exchange them for their bonuses in accordance with the conditions stipulated in the user account;

11.3.5. Perform other actions described herein.

11.4. With the help of their user account, the User shall be able to use the Parental Control function which, with a PIN code set by the User, allows restricting Access to certain Content which is not intended for physical persons under the permitted age as defined by the legislation of the User’s host country.

12. INTELLECTUAL PROPERTY

12.1. All intellectual property rights to the use of the Media Service shall belong to the Administrator, and the rights to the Content hosted at the Media Service - to its legitimate rightsholders. The Media Service and the Content as intellectual property objects shall be subject to legal protection under the current legislation of a specific territory where the User shall be granted access to the Media Service and watching the Content, and under international legal rules.

12.2. Unless otherwise stipulated in the Agreement or indicated by the Administrator, the user shall not receive intellectual property rights to the Content; in particular, he shall not have the right to playback of the Content units, sale or other way of disposal, public display, public performance, bringing to public domain and so on. The User shall be responsible for violation of intellectual property rights vested in the Administrator, Content copyright holders or third parties, in accordance with the current laws of a specific territory where access to watching the Content is provided, and in accordance with international legal rules.

12.3. Any actions intended to bypass the technical means of protection under this Agreement and to gain Access to the Content shall constitute a breach of copyright, and the User shall bear legal responsibility and other responsibility for such actions, subject to the current applicable legislation.

12.4. If the Content or other information provided at the Media Service is shown publicly, for instance at entertainment establishments and leisure facilities, organizers of such public showing shall be responsible for it and settle the claims of rightsholders and/or third parties related to such use of information on their own.

12.5. The Administrator shall reserve the right to remove any Content of the Media Service.

13. ADDITIONAL CONDITIONS

13.1. The present Agreement shall be hosted at the Media Service in open access for the User. The most recent edition of the Agreement is available at the address http://megogo.net/rules.

13.2. Current legislation of the Republic of Cyprus shall apply to the present Agreement. Issued which are not regulated by the Agreement shall be solved in accordance with the legislation of the Republic of Cyprus.

13.3. The present Agreement shall be concluded for an indefinite period and shall cover the Users from the moment of their actual use of the Media Service.

13.4. All disputes and discordances, claims and demands concerning the present Agreement shall be solved by way of negotiation. If the Parties fail to achieve agreement by way of negotiation, such dispute shall be solved in a judicial proceeding at the location of the Administrator and under the current legislation applicable to the Agreement.

13.5. Voidness (nullity) or incompliance with the applicable current legislation of any of the conditions within the present Agreement shall not affect the validity of its other conditions. If any condition of the Agreement is recognized to be void (null), the Administrator shall undertake to promptly replace it with another condition which will be most corresponding to the contents of the condition being replaced but will be valid at the same time.

13.6. Headings in the present Agreement are given for reasons of convenience and shall not affect interpretation of articles of the Agreement.

13.7. All terms which are written with a capital letter in the text of the present Agreement shall have the meanings given to them herein, and their meanings shall cover all word forms in both singular and plural. Other terms which are used in the present Agreement and are not defined herein shall have the meanings which are defined for them in the current legislation applicable to the present Agreement. The word “including” shall also suggest the notion “without limitation.”

13.8. Any obligation of a party to abstain from performing an action shall include the obligation to prevent performance of such action.

13.9. If any questions, notices, suggestions, or claims regarding the Media Service have occurred, the User can address the Administrator by sending a corresponding letter to the following email address: support@megogo.net or by phone numbers specified in the Contacts section on the site.

13.10. If the User submits a claim regarding the Content hosted at the Media Service, including if the User is a copyright holder and such copyright has been violated, the User shall undertake to submit documents to confirm their valid grounds for such claim, provide clear arguments and contact information.

13.11. The text of this version of the Agreement is in English. In case of discrepancies between the versions of the Agreement in English and other languages, the text of the Agreement in English shall prevail.

Effective date September 12, 2023



Privacy Policy

Contents of the document

1. General Provisions
2. What Is Personal Data?
3. What Data of the User Is Processed by the Administrator?
4. Under What Conditions Can the Administrator Process Children’s Data?
5. On What Basis Does the Administrator Process Data? For What Purposes Does the Administrator Process Data?
6. How Long Can the Personal Data of the User Be Stored?
7. What Rights Does the User Have Regarding Their Personal Data?
8. What Are Cookies and How Do We Use Them?
9. With Who Do We Share Your Data?
10. Other Cases of Data Disclosure
11. When Can the Administrator Change the Terms of This Policy?
12. How Does the Administrator Protect Personal Data?
13. Contacting the Administrator or Data Protection Authority

1. GENERAL PROVISIONS

1.1. This Privacy Policy provides the User with information regarding their personal data processing by the administrator of the MEGOGO Media Service (hereinafter the "Media Service"), VASKIANI VENTURES LIMITED (hereinafter the "Administrator"), including the information required by Articles 13 and 14 of Regulation (EU) 2016/679 ("GDPR") on the protection of individuals concerning the processing of personal data (the "GDPR").

1.2. Please read this Privacy Policy carefully before using the Media Service, as personal data is collected, processed, used, stored, and transferred to third parties (including cross-border data transfer) during the use of the Media Service.

1.3. This Privacy Policy (hereinafter the "Policy") is an integral part of the User Agreement (hereinafter the "Agreement") between the Administrator and Users,, available at https://megogo.net/rules.

1.4. The Controller of personal data of the Media Service Users is VASKIANI VENTURES LIMITED, located at Karditsis, flat 1 /office 102, Kaimakli, 1037 Nicosia, Cyprus.

1.5. For all questions regarding the processing (including collection, use, and storage) of personal data, as well as the transfer of personal data, Users may contact data.privacy@megogo.net .

1.6. According to the terms of the Agreement, exclusively on the territory of the Republic of Uzbekistan, the provision of the service of rebroadcasting TV channels is carried out by Megogo LLC, a legal entity registered and operating under the legislation of the Republic of Uzbekistan (hereinafter referred to as Megogo LLC), HOWEVER, the functions of the Media Service Administration and interaction with the User on any issues on the territory of the Republic of Uzbekistan is performed by the Administrator in accordance with the provisions of the Agreement, which means that the personal data of the Users are not transferred or processed by Megogo LLC.

2. WHAT IS PERSONAL DATA?

2.1. Personal data (hereinafter the "Data") means any information about the User that allows identifying the User, directly or indirectly. For example, their name, user ID in the Media Service, location information, online identifiers (indicators of the User's actions in the Service), or other information about the User.

3. WHAT DATA OF THE USER IS PROCESSED BY THE ADMINISTRATOR?

The Administrator may process different categories of User Data, namely:

3.1. Data provided by the User:

3.1.1 User's first and last names, nickname, email address, phone number, gender, age, photo (avatar), payment details, and payment methods. Such data you provide in several ways, for example, during registration and/or use of the Media Service, interaction with the support service, and/or participation in promotional activities carried out by the Administrator (both independently and with the help of partners).

3.1.2. Information provided when posting a review and/or "Like"/"Dislike" a particular piece of Content in the Media Service and/or other information provided by you when using the Media Service.

3.2. Data collected by the Administrator, including through cookies:

3.2.1. Data about the User's activity on the Media Service, such as browsing history, search history, etc.

3.2.2. Data about the type of device, model, and id of the device, its operating system, through which the Media Service is accessed; Internet browser, from which the Web version of the Media Service is accessed. In case when software applications of the Media Service are used on devices to access the Media Service, data on the location of the device (up to the city) is collected.

3.2.3 Details of the interaction with the support service, such as the date, time, and reason for the request, the transcript of any conversation with the support service employees, the phone number from which the call to the support service was made, and a record of such conversation.

3.2.4 Data our company receives through cookies, web beacons, and other similar technologies. You can read more about this in the section about cookies.

3.2.5. Results of marketing activities.

3.3. Data received from other sources:

3.3.1. In case of registration in the Media Service via the User's social network account (the list of social networks whose account allows registration in the Media Service is specified on the User's registration page), the User agrees to transfer the Data necessary for the registration of the account in the Media Service (such as name, last name, email address, photo (avatar), social network user ID, date of birth) from the owner of such social network to the Administrator.

4. UNDER WHAT CONDITIONS CAN THE ADMINISTRATOR PROCESS CHILDREN’S DATA?

4.1. Our Services shall only be used by children under the supervision of a parent or other legal guardian. The User shall be at least 18 years old (or the legal age of majority in the country in which they are located) to use the Media Service independently.

4.2. The User shall be adult enough to decide whether or not to provide their Data to the Administrator. If the User is under the age of 14 (or other age in accordance with the laws of the country of, the User's location), parent, guardian, or another legal representative shall provide or approve consent to the processing of their Data.

5. ON WHAT BASIS DOES THE ADMINISTRATOR PROCESS DATA? FOR WHAT PURPOSES DOES THE ADMINISTRATOR PROCESS DATA?

5.1. The legal basis for personal data processing shall be:

5.1.1. the processing for the purpose to provide, analyze, administer, improve and personalize the Media Service, i.e. for the execution of the User Agreement, in which the User is one of the parties, as well as in relation to the steps preceding the conclusion of the agreement as well as to perform registration of Users in the Media Service, receive payments from Users, and communicate with Users regarding the aforementioned (art. 6 (1) (b) GDPR).

Here you can meet some examples:
- Identification of Users within the use of the Media Service. The Administrator may use the information to confirm the User's access to the Media Service.
- Fulfillment of requests for Content, access to which is provided within the use of the Media Service.
- Individualization of the User's use of the Service, based on the User's behavior model and area of interest. The Administrator may carry out the profiling of personal data to increase the level of their relevance. Profiling shall mean any form of automated personal data processing, including the use of personal data for the evaluation of certain personal characteristics relating to an individual, in particular for the analysis or prediction of aspects related to this individual in the context of his/her activities during the use of the Media Service, personal preferences, interests, and location. The Administrator shall not make any decisions that might have legal or other important consequences for the User, including based on data profiling. Possible processing in automatic mode, including profiling, will be intended only for analysis and prediction of preferences of the User for preparation of individual offers to the User.
- Ensuring that important notices, such as changes in the User Agreement and/or Privacy Policy, are sent out.

5.1.2. the consent of the User to the processing of personal data (art. 6 (1) (a) GDPR);

Here you can meet some examples:
- Use of personal data to increase the relevance of advertising materials and more accurate targeting.
- We use cookies and similar technologies to provide content and the best user experience through user’s device. For more information see the section about cookies and settings in our cookie-banner on user’s device.

5.1.3. the legitimate interest of the Administrator to perform direct marketing, i. e. to send letters, SMS notifications, notifications via messengers (such as Viber, Telegram, etc.), push messages, and other notifications, in particular in the interface of Media Service, of information and advertising nature, as well as legal interest to counteract fraudulent actions, including those, connected with a test period of using the services of the Media Service (art. 6 (1) (f) GDPR).

Here you can meet some examples:
- Analysis and research of Users' actions within the Media Service to improve the quality of the services provided in the Media Service, as well as ways of cooperation with Users.
- Preventing fraudulent actions, including with a test period of using the Media Service's services.
- If a User participates in any promotional campaign, contest, or similar event, the Administrator has the right to use the information provided by Users to moderate such event.
- The Administrator may carry out the profiling of personal data to improve the quality of services. The Administrator shall not make any decisions that might have legal or other important consequences for the User, including based on data profiling. Possible processing in automatic mode, including profiling, will be intended only for analysis and prediction of preferences of the User for direct marketing.
- Informing Users about the appearance of new Content in the Service, promotions, or other news about the Media Service, by email, push messages, or other communication means. The User has the right to refuse to receive such information by independently turning off the function of receiving mailings by clicking on a special link indicated in the email; sending an email to the Administrator's email address data.privacy@megogo.net ; turning off push notifications in the settings of mobile devices; blocking the receipt of messages in messenger applications.

6. HOW LONG CAN THE PERSONAL DATA OF THE USER BE STORED?

6.1. Our company shall not retain and process your data longer than is necessary to achieve the purposes for which it was collected. Retention periods are determined on a case-by-case basis and depend on such things as the type of data, why it is collected and processed, and the relevant legal or operational retention needs. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

6.2. Once the retention period for processing your data has expired, our company may aggregate or delete data to the point where the User can no longer be identified and processed solely in statistical form. Once safeguards against the risks of re-identification have been taken, the data is no longer considered personal, as it means that the User can no longer be identified.

7. WHAT RIGHTS DOES THE USER HAVE REGARDING THEIR PERSONAL DATA?

7.1. The User shall have the following rights concerning his/her personal data:
• demand from the controller to provide access to data relating to him or her, correct, delete or limit its processing; The right to delete profile including all personal data in it shall be exercised using the function https://megogo.net/deleting_account.
• object to the processing of such processing is carried out based on the legitimate interest of the controller, including to object to processing for marketing purposes, including profiling related to direct marketing;
• to receive data in a structured, commonly used, and machine-readable format, and, if technically possible, to transfer it unhindered to another controller (so-called data portability);
• withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• file a complaint with the competent supervisory authority.

7.2. To exercise their rights, the User shall have the right to contact the Administrator by email – by writing to data.privacy@megogo.net.

7.3. If the User requests the deletion of Personal Data, the Administrator shall ensure the deletion of the account and the personal data associated with such account. The Administrator reserves the right to store payment data, which protects fraudulent interaction with the Media Service (including that associated with multiple activations of the test period of the Media Service's services).

7.4. The deletion of personal data may also be restricted by the requirements of applicable law. In particular, such restrictions may include the obligation of the Administrator to retain the information deleted by the User for the period prescribed by applicable law and to transfer such information by the legally established procedure to the state authority. In addition, the Administrator has the right to limit the right to deletion to protect their interests against every legal claim within the limitation period. If the right to delete data is restricted, the User may request that the Administrator restrict data processing to storage only.

7.5. The exercise of other rights may similarly be restricted by the requirements of applicable law.

7.6. The User's request to exercise the rights listed above will be evaluated, taking into account the circumstances of the particular case. Please note that the Administrator may store and use the information to comply with legal obligations, resolve disputes and enforce agreements, if necessary.

8.1. Cookies and other similar technologies may be used in the Media Service's web version, mobile applications, and advertisements. The abovementioned technologies help to store identification text files, namely pieces of program code that allow the User to store information about the User and identify it when using the Media Service in the future.

8.2. Here is the list of the types of cookies placed by the Media Service and third parties. In addition to cookies, which are strictly necessary for providing the Media Service, they contain information about cookies, which may be used by third parties to assist the Administrator of the Media Service in providing the Media Service. Media Service cookies may be permanent, temporary, or session cookies. The number and names of cookies are subject to change. Consequently, the tables in the settings may be periodically updated to provide the User with the most current information.
Essential Cookies. These cookies are mandatory for the operation of the Media Service and cannot be disabled in the systems of the Media Service. They are set in response to actions performed by the User that are a request for services, such as setting, registering, logging in, or completing a profile. If the browser is configured to block these cookies, it will cause some parts of the Media Service may not work. Such Media Service's cookies include functionality, performance, and analytics cookies (e.g., content personalization, recommendation system without which the service is not provided; fraud monitoring), security cookies, user profile authentication cookies, and User session cookies on the Media Service.
Analytics cookies. These cookies collect information about how Users use the website, which pages Users visit most often, and whether they receive error messages from web pages. Also, these cookies are used to provide statistical information commonly used to measure performance and improvement. They are also known as "analytics". Analytics include activities such as counting page visits, dwell times, metrics, and preferences. Media Service's electronic communications may use "click-through URLs" that are associated with specific content in the Media Service and which take the User to the landing page when clicked. At this point, analytics data is also collected from the Media Service, as they provide information about the most popular topics and the level of interaction with the User. Sometimes analytics services are provided by third parties and specialized software that may use their own and third-party cookies. Some third-party software services embedded in the site may use analytics services to measure the effectiveness of the services. The Media Service uses Google Analytics, which allows us to count traffic and traffic sources to measure and improve the effectiveness of the Media Service. They help learn which pages are most and least popular and see how Users navigate the site. To view the privacy of Google Analytics cookies, click the link https://support.google.com/analytics/answer/6004245.
Targeting cookies. These cookies are used to provide advertisements that are more relevant to the User and the User's interests. For example, information about how certain Content is viewed using the User's computer or mobile device helps make the Media Service's advertising notifications and materials more relevant to the User's interests. In addition, special pixel tags make it possible to determine whether an email sent by the Service has been opened and read. Media Service may also use this information to reduce or eliminate emails. Targeted cookies are also used to determine the effectiveness of an advertising campaign. Targeted cookies may be set on the Media Service site by advertising partners. These cookies remember that the User has visited a particular Web site, and this information is shared with other entities, such as advertisers. If the User does not allow these cookies, the User shall still see generic advertising that is not based on the User's interests.
Third-party cookies. These cookies are set by third parties for marketing, analytical and functional purposes. For example, when authorizing by external social networks, certain cookies may be set for the functionality to work correctly. If such cookies are blocked, certain parts of the functionality of the service may not work correctly. The list and name of such cookies may be dynamically changed by the respective third party.
IAB Purpose Category. We process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent and legitimate interest. You may exercise your right to consent or object to a legitimate interest, based on a specific purpose or at a partner level in the link under each purpose. These choices will be signaled to our vendors participating in the Transparency and Consent Framework (TCF).

8.3. The User can always limit the use of cookies or change the settings of cookies during the use of the Media Service and withdraw their consent by settings in cookie-banner on user’s device. In addition, to change the settings of cookies, the User can use the settings of their Internet browser or mobile device. To do this, our company recommends you follow these links:
For Internet Explorer users;
For Chrome users;
For Safari web users and Safari on iPhone, iPad, and iPod touch users;
For Firefox users;
For Android users;

9. WITH WHO DO WE SHARE YOUR DATA?

9.1. To properly and efficiently provide services to the User, support the various functions of the Media Service and ensure its operation, provide marketing and promotional services, or perform transactions by bank card or other payment methods within the Media Service, our company enter into agreements with independent contractors and also cooperate with other service providers, companies and organizations. This engagement of contractors and service providers may include the transfer of User data to third parties.

9.2. In cases where data is transferred to a third party located in a country that does not provide an adequate level of data protection within the meaning of European Union law, the Administrator takes additional measures to protect User data, such as entering into data processing agreements based on standard data protection clauses adopted by the European Commission.

9.3. Among other things, we engage partner companies (hereinafter referred to as "Partners") in order to provide access to the Media Service, to provide technical support to Users and make decisions about improving the service to Users.
The Administrator provides Media Service services in the countries of the whole world where such a service is available, except for the territory of the countries of Ukraine and the Republic of Poland. Services for providing access to the MEGOGO Media Service in other countries can be provided to the User by companies whose online services operate under domain names containing the <megogo> designation without restrictions on the hierarchy levels of such websites, as well as software applications).
In this case, the User will be automatically redirected to the relevant site and the User does not need to undergo additional registration in the specified online service, which saves the Users time and facilitates the Users access to such online services.
Information about these companies will be communicated to the User before the User starts using the services of such an online service using the user interface.
For example, on the territory of Ukraine, the Administrator of the MEGOGO online service is the Megogo Limited Liability Company (a legal entity registered and operating under the laws of Ukraine, registration number is 38347009), and on the territory of the Republic of Poland, the Administrator of the MEGOGO online service is the company limited liability company MEGOGO.PL (legal entity registered and operating under the laws of the Republic of Poland, registration number 0000985316).
The Administrator, for its part, does not grant Partners the right to further disclose Users' personal data or use data for any purpose other than in connection with the provision of services.
The Administrator and Partners act on the basis of agreements, and also take the necessary measures to ensure the protection and safety of Users' data.

9.4. Other third parties may also be engaged by the Administrator, for example, to provide marketing and advertising services or to carry out transactions by bank cards or other payment methods within the Media Service. The list of such third parties shall be provided by the Administrator after the User's written request.

9.5. Specifically including but not limited to, the Administrator may use:

9.5.1. the services of a data center, which processes data exclusively in encrypted form and guarantees the confidentiality of this data;

9.5.2. cloud platform services for SaaS solutions (SaaS means the software as a service);

9.5.3. Content Delivery Network (CDN) services allow to speed up content downloading significantly on the User's device;

9.5.4. services of other information and consulting service providers;

9.5.5. services of companies for analysis and statistical research of the use of the Media Service to improve the quality of the rendered services and operation of the Media Service, as well as targeting (personalization of display) of advertising materials and content recommendation system and providing the User with personalized and recommended services of the Media Service;

9.5.6. company services for communication with the User, including sending notices, requests, and information regarding the use of the Service and processing requests and applications from the User.

9.6. Please note that if you send messages to the Administrator on their official pages and accounts in such services and applications as Facebook, Instagram, Telegram, Viber, or iMessages or send a letter to the Administrator's email, you are using the services of these services and/or services of your email operator at your own risk and agree that the providers of these services may have access to your personal data and are independent controllers of your data along with the Administrator. The Administrator shall have no control over the use of your personal data by the service providers listed in this article.

10. OTHER CASES OF DATA DISCLOSURE

10.1. Personal data may also be disclosed in such cases:

10.1.1. The disclosure of information as ordered by the competent court or supervisory authority in cases provided by law.

10.1.2. With the User's consent to such disclosure.

10.1.3. In case of joint promotional activities with third parties. In this case, by participating in such promotional activities, the User provides their personal data to the Administrator and also to the Administrator's partners in such activities. Please note that third parties involved in carrying out promotional activities have their own policy of confidentiality and interaction with the Users' personal data and shall be responsible for its observance.

10.1.4. In the event of a reorganization, restructuring, merger, sale, or other transfer of assets, personal data may become part of the information transferred. The receiving party, in the event of such a transfer, undertakes to ensure a level of protection of personal data no less than that provided for in this Privacy Policy.

10.2. Our company also draws your attention that during the use of the Media Service, the User may disclose information about them and/or regarding the use of the Media Service by using "Share" plugins for certain social platforms (Facebook, Twitter), and terms of use of such buttons and plugins shall be directly subject to the privacy policy of these social platforms.

10.3. The data specified by the User in the profile, such as name, photo, and any social action (for example, commenting) within the Media Service will be freely available. That means that they can also be viewed by other users within or outside the Media Service (e.g. users, visitors to the Media Service, or users of third- party search engines).

11. WHEN CAN THE ADMINISTRATOR CHANGE THE TERMS OF THIS POLICY?

11.1. The Administrator reserves the right to change this Policy. In case the contents of the Policy change, the Administrator informs the User about the revised Policy. In case of changes that do not give the Administrator's rights to use the previously collected information, the Administrator shall request the User's consent regarding such use unless otherwise provided by the applicable legislation. In any case, the Administrator shall notify the User of such changes.

11.2. The Administrator undertakes to notify about the changes in the Policy and about the effective date of such changes in a proper and timely manner. The User may continue to use the Media Service only after they provide proper consent to such changes. The proper consent to such changes shall be the continued use of the Media Service after receipt of the notification of changes. If the User refuses to accept any additions to the Privacy Policy, the User shall accordingly refuse to use the Media Service as well as contact the Administrator to have his/her account deleted.

12. HOW DOES THE ADMINISTRATOR PROTECT PERSONAL DATA?

12.1. The Administrator implements all necessary security measures necessary to protect the personal data of the User, for example:
• our company provides access to the data to a limited number of people and only when necessary;
• our company uses Hypertext Transfer Protocol Secure (HTTPS) so that the use of the Media Service over the Internet is secure;
• our company trains our staff to handle data securely. In particular, our company requires our employees and contractors to use strong passwords and include multi-factor authentication;
• our company enters into non-disclosure and data processing agreements with our employees and subcontractors;
• to protect against unauthorized access to data, our company applies a firewall, password hashing of Users, and the like;
• our company also backs up our data regularly so that our company can restore it when needed.

12.2. However, the Administrator cannot guarantee 100% security of all information that is transmitted and/or collected directly by the Administrator during the use of the Media Service, as no method of transmission via the Internet is completely safe. The Administrator cannot guarantee that the data will not be viewed, disclosed, or destroyed as a result of breaking or overcoming any security measures that have been taken by the Administrator.

13. CONTACTING THE ADMINISTRATOR OR DATA PROTECTION AUTHORITY

13.1. If you have any further questions or concerns about our Privacy Policy, you can always contact us by sending an email to data.privacy@megogo.net.

13.2. You can also file a complaint or contact the data protection authority according to your right under GDPR 13 (2d), 14 (2e).

Effective date February 9, 2023



SUMMARY
of the User Agreement for MEGOGO Media Services in Latvia


MEGOGO Media Service
Content access services and television distribution network services

Media Service Administrator, including when interacting with users:
VASKIANI VENTURES LIMITED
Registration number HE303042
Address: Karditsis, 1, Flat/office 102, Kaymakli, 1037, Nicosia, Cyprus
On the territory of the Republic of Latvia services are provided by
MEGOGO LLC (SIA "MEGOGO")

Registration number 40103584725
Address: Lielirbes iela 17A - 64, Riga, Latvia
User Support:
E-mail: support@megogo.net
Tel: +371 6766 0590

  • This agreement summary provides the main elements of the MEGOGO media service public offer, as required by EU law(¹).
  • It helps to make a comparison between service offers.
  • Complete information about the service is provided in other documents.

Services and equipment

Name of service Content access services and television distribution networks*
Volume of services** BASIC SUBSCRIPTION:
TV and Movies - over 100 channels and 4000 movies, cartoons and series + audiobooks.

ADDITIONAL SUBSCRIPTION:
Discovery+ - informative, entertaining shows from Discovery.

ONE-TIME ACCESS TO CONTENT:
Allows access to a selected piece of content for a fee for a specified period.
Devices (software) for the provision of services The MEGOGO app is available on Smart TVs, Android TVs, game consoles, media players, Apple TV and Android TV set-top boxes, smartphones and tablets, and other Internet-connected devices.

Smart TVs:
Samsung: Samsung Tizen TV (2015 and newer); Samsung Orsay TV (2013-2014)
LG: LG WebOS (from 2014); LG NetCast (2012-2016)
Sony: Sony Android TV (from 2015); Sony Opera TV (from 2013); Sony Linux (from 2013)
Philips: Philips Android TV (from 2015); Philips Linux (from 2013)
Panasonic: Panasonic Firefox OS (from 2015); Panasonic Viera (2012-2014)
Android TVs: Android version: 7.0 or higher
Game consoles: Sony PlayStation 4, 5; Xbox One, Xbox Series
Smartphones and tablets: iOS: 13.0 version and above; Android: 7.0 and above.

The full list of devices and their parameters is available on the Media Service pages and is subject to change by the Administrator.

*The MEGOGO media service (hereinafter referred to as the "media service") consists of the megogo.net website, and MEGOGO software applications for various devices: mobile, Smart TV, and others. Using the media service, users can access a variety of content, including audio, video, music, movies, TV channels, audiobooks, and other entertainment materials, as well as the ability to use other services of the media service in real time through both the website and MEGOGO software applications available on Internet-connected devices.

**The available volume of content purchased by the user, its list, and characteristics may be limited or changed, depending on the territory of the user's residence, devices used by the user to access the content, and in other cases provided by the agreement.

Speeds of the internet service and remedies

Internet connection indicators for correct operation of the software for service provision* Minimum speed
Upload/download - 5 Mbps
Publicly available speed
Upload/download - ≥10 Mbps - for FULLHD quality;
≥20 Mbps - for 4K UHD quality
Maximum speed
Upload/download - 6000 Mbps
Remedies •  If due to the fault of the Administrator it is impossible to access the paid content for more than 24 hours but less than 30 days from the date of payment, the Administrator extends access or refunds the payment upon written request of the user to the e-mail address of the Administrator - support@megogo.net.
•  All claims under the agreement shall be settled through negotiations. In case of failure to reach an agreement, the dispute shall be resolved in court in accordance with the legislation applicable to the agreement.
•  If the user violates the terms of the agreement and/or the law, the Administrator is not responsible for any possible damage, including lost profits, damage to honor, dignity, or business reputation, arising in connection with the use of the media service, including access to content.
•  Since access to TV channels is provided by retransmission, the Administrator is not responsible for the quality of broadcasting, technical failures, interference when watching TV-channel and other factors that deteriorate the quality of broadcasting, as well as for the content of TV channels.

* These settings apply to accessing content on a single device; when two or more devices are connected, the settings may vary.

Price
BASIC SUBSCRIPTION*:
TV and Movies
1 month - € 7,99
3 months - € 23,97
12 months - € 95,88
ADDITIONAL SUBSCRIPTION:
Discovery+
1 month - € 1,99
ONE-TIME ACCESS TO CONTENT The cost is available on the media service pages with the corresponding unit of content and/or on the user's profile page.

*Cost is indicated for the web version of the media service, as well as for Smart TV, and Android TV devices, and may differ for other user devices for the same access to content, as well as depending on the quality of content, user experience, and other conditions.
The Administrator reserves the right to provide users with loyalty programs, and promotional and incentive offers, the details of which are available in the interface of the media service and/or user account. Additional commissions may be charged to third parties who provide payments.


Duration, renewal and termination
•  The User Agreement is concluded for an indefinite period.
•  The user can terminate the agreement at any time by deleting his/her account in the media service. In this case, the cost of paid services will not be refunded.
•  The Administrator may, at their discretion, suspend, limit, or terminate the user's access to the media service and terminate the agreement unilaterally in case of violation by the user of the terms of the User Agreement, legislation, as well as in case of suspicion of bad faith actions that may harm the media service, the rights of the Administrator and the right holders of the content.


Features for end-users with disabilities
•  The Administrator is committed to ensuring that content is accessible to users with hearing and visual impairments.
•  Content may be posted on the Media Service with subtitles in Russian and/or other languages following the Administrator's rights to language versions of content from the right holders of such content.
•  The media service also offers content with sign language interpretation, which can be found in the relevant section at https://megogo.net/en/surdocommenting, as well as content with sign language and audio description, which can be found at https://megogo.net/en/collection/smotri_kak_slishno_mobile_free.


Other relevant information
•  The procedure for processing users' personal data is regulated by the Privacy Policy and can be found at https://megogo.net/en/rules#agreement-privacy.
•  Provision of TV program distribution networks service on the territory of the Republic of Latvia is performed by SIA "MEGOGO" based on the retransmission permit of the National Electronic Mass Media Council of Latvia (hereinafter referred to as the Council) No. RR-43, issued by the Council's decision No. 46 of 13.02.2014 for retransmission and distribution of programs in public electronic communication networks.
•  Access to content on the territory of the Republic of Latvia is provided by SIA MEGOGO based on Council Decision No. 144 of 24.07.2013 on the inclusion of services provided by SIA MEGOGO in the register of audiovisual on-demand services.
•  The User agrees to receive information and advertising materials from the Administrator through the interface of the media service, e-mail, phone number, and other ways, but has the right to refuse such information through e-mail settings, a special link in the letter, e-mail to support@megogo.net, push notification settings or blocking messages in messenger applications.
•  All intellectual property rights for the use of the Media Service belong to the Administrator, and for the content posted on the Media Service belong to its legal owners. The media service and content as intellectual property objects are subject to legal protection under the applicable laws of the specific territory where the user has access to the media service and content viewing, and international legal norms. The Administrator reserves the right to remove any content from the Media Service at any time without notice to the user.
(¹) Article 102(3) of Directive (EU) 2018/1972 of the European Parliament and of the Council of 11 December 2018 establishing the European Electronic Communications Code (OJ L 321, 17.12.2018, p. 36).
Revised November 29, 2023