User Agreement and Privacy Policy

User agreement

Version as of May 03, 2022

Contents

1. Subject and general provisions of the Agreement
2. Rights and obligations, guarantees for the User
3. Rights, obligations and guarantees of the Administrator
4. Responsibility of the parties. Responsibility restriction
5. User registration
6. Provision of access to watching the Content
7. Provision of access to TV programs in the territory of the Republic of Uzbekistan
8. Technical requirements
9. User account
10. Intellectual property
11. Additional conditions

  1. User Agreement

    1. The subject of the present User Agreement (hereinafter the Agreement ) is the relationship between VASKIANI VENTURES LIMITED, a legal entity registered and acting under the laws of the Republic of Cyprus, which is the administrator (hereinafter the Administrator ) of the website megogo.net (hereinafter the Website ), and you (hereinafter the User ), with respect to the use of online cinema MEGOGO.NET (hereinafter the Online Cinema ), including the Content access the access to watching which is provided by way of the Online Cinema as well as to other services provided by way of the Online Cinema.
    2. The User shall be recognized to be any physical person using the Online Cinema on a fee-paying/free basis regardless of the fact of their registration with the Online Cinema.
    3. The Online Cinema shall grant the Users access to watching and/or listening to the Content, as well as the opportunity to use other services of the Online Cinema in real-time mode by way of the Website and/or software applications MEGOGO, available on devices connected to the Internet (hereinafter the Devices). Software applications MEGOGO are an integral part of the Online Cinema and everywhere in the text where the Online Cinema is mentioned, software applications MEGOGO and/or Web site are meant.
    4. The Content shall encompass audiovisual, musical works, phonograms, videograms, TV channel, graphical, text and other materials access to which is granted to Users by way of the Online Cinema.
    5. This Agreement is a public offer. Commitment of the actions specified in this Agreement by the User, including but not limited to: the use by the User of the Online Cinema, any of its services, viewing and / or listening to the Content, sending registration forms, providing information, passing through the appropriate hyperlinks, and setting the appropriate mark in the process of registration in the Online Cinema, and other actions specified in the Agreement, is the complete and unconditional consent of the User with all the points of this Agreement, with all its amendments and additions, and unconditional acceptance of its conditions, and testifies to the conclusion of a bilateral transaction between the Administrator and the User. In case of disagreement of the User with any of the terms of this Agreement, the User is obliged to refuse from further use of the Online Cinema
  2. RIGHTS AND OBLIGATIONS, GUARANTEES FOR THE USER

    1. The User’s use of the Online Cinema, any of its services, watching and/or listening to the Content as well as registering the User in the Online Cinema (creating an account) is the full and unconditional acceptance of this Agreement and shall constitute the User’s unconditional consent to all of the paragraphs of the present Agreement, all of its amendments and additions, and unconditional approval of its terms. In case of the User’s disagreement to any terms of the present Agreement, the User shall undertake to refuse further use of the Online Cinema.
    2. The User shall undertake to use the Online Cinema for personal non-commercial purposes, observe the terms of the present Agreement, comply with the rights and legal interests of the Administrator and/or Content copyright holders.
    3. The User shall undertake to acquaint with the terms of the present Agreement and monitor their changes - regularly (at least once every fourteen days) gets acquainted with the content of this Agreement on their own accord. Continued use of the Online Cinema by the User after any modifications and/or additions to the Agreement shall suggest the User’s unconditional agreement to such modifications and/or additions. The User’s ignorance of the current terms of the Agreement shall not relieve the User from the obligations stipulated in the Agreement, as well as from the responsibility for their non-performance and/or improper performance.
    4. The User shall hereby confirm that his/her age is 18 years old or that any other age established as the minimal permitted age in the User’s host country to watch the corresponding Content and/or to be able to pay for watching the Content in the cases provided for by the Administrator. A physical person under the required age shall undertake to abstain from access to watching the Content and/or from making payment for watching it without consent of the parents, adoptive parents, guardians and caregivers or other legal representatives in accordance with the current laws of the corresponding host country of the User. Otherwise the responsibility for breach of the terms contained herein by the physical person who is younger than the required age shall be imposed on parents, adoptive parents, guardians and caregivers or other legal representatives in accordance with the current laws of the corresponding host country of the User. The Administrator shall not be responsible for allowability of watching/listening to the Content by the User/a physical person.
      1. To prevent a physical person under the required legal age, according to the legislation of the User’s host country, from gaining access to watching the Online Cinema, the Administrator shall grant such person’s parents, adoptive parents, guardians and caregivers or other legal representatives an opportunity to use the function of Parental Control in the Online Cinema profile to set restrictions in access to the Content placed in the Online Cinema.
      2. If parents, adoptive parents, guardians, caregivers or other legal representatives fail to apply the parental control function, and if the circumstances specified in Paragraph 2.4.1. hereof are present the responsibility for consequences of such failure to apply shall be imposed on parents, adoptive parents, guardians and caregivers or other legal representatives.
    5. The User shall guarantee that when using the Online Cinema he does not perform and shall not perform any actions meant to bypass technical means of protection against unauthorized use of the Online Cinema, watching/listening to or copying the Content, in particular as regards the system for territorial restriction of access to watching the Content by IP address, as well as any other actions intended to modify the functional parameters or destabilization of operation of the Online Cinema. Furthermore, the User shall undertake to refrain from unauthorized blocking of advertising information in the Online Cinema.
    6. The User registered with the Online Cinema shall have the right to post comments on the Online Cinema, the Content, and other services provided to the User, in the interface of the Online Cinema.
    7. The User shall have no right to post, without a prior written approval of the Administrator, advertising information in his comments or use the Online Cinema to advertise or otherwise promote sales of any goods and/or services in any other way which has not been coordinated with the Administrator.
    8. When posting comments, the User shall undertake to abstain from The User shall bear full responsibility for his actions in connection with posting comments and hereby undertakes to settle disputes, claims and demands of third parties lodged in this connection, on his own and at his own expense. In case of the Administrator being brought to responsibility for the comments or other information posted by the User the Administrator shall be entitled to take action to establish the location of and search for the User in order to involve such User as a co-defendant and/or compensate for the inflicted damage.
    9. The User shall bear full responsibility for his actions in connection with posting comments and hereby undertakes to settle disputes, claims and demands of third parties lodged in this connection, on his own and at his own expense. In case of the Administrator being brought to responsibility for the comments or other information posted by the User the Administrator shall be entitled to take action to establish the location of and search for the User in order to involve such User as a co-defendant and/or compensate for the inflicted damage.
      1. The User shall have the right to post a hyperlink (embed code) to a particular unit of the Content, which allows showing the Online Cinema media player with the opportunity to watch such unit of the Content in other websites on the Internet in such a way that storage and public disclosure of such unit of the Content should be implemented directly from the Administrator’s server, and placement of such hyperlink in a third party website shall not entail actual placement of a copy of the Content unit in such website. To place a hyperlink, one should use the button “Share.” The present provision hereof shall be effective exclusively for the units of Content, concerning which the Administrator has provided availability of such function. The media player being an integral part of the Online Cinema shall be covered by all requirements and other terms as provided hereinСоглашением.
    10. The User shall hereby give his consent to receiving information materials including advertisements, push notifications from the Administrator in any way which is compliant with the current legislation and applicable to the Agreement, in particular via the interface of the Online Cinema, at any time, as well as via the User’s email address, phone number or in another way. The user has the right to refuse to receive such information in the following way: by self-deactivation the function of receiving the newsletters by going through the special link specified in the letter in the preferences of the e-mail with the informational materials; by sending to the Administrator's e-mail support@megogo.net; disabling the reception of push notifications in the settings of mobile devices; by blocking the reception of messages in instant messaging applications.
    11. The User hereby give his consent to the Administrator to use the User’s telephone number (s) used for communicating with the Administrator and / or performing payment transactions in the Online Cinema, for calls, information messages, any prohibited by applicable law applicable to the Agreement in a manner. The user may refuse to continue using his number to communicate with him by calling and informing our Customer Support by telephone numbers posted (specified) in paragraph 11.9 of this Agreement.
  3. RIGHTS, OBLIGATIONS AND GUARANTEES OF THE ADMINISTRATOR

    1. The Administrator shall undertake to grant the User access to the Online Cinema, in accordance with the procedure and on conditions provided for herein.
    2. The Administrator shall have the right, at his own discretion and without special notices sent to the User, to restrict the User’s access to the Online Cinema, certain Content units, including by way of a territorial system for restriction of access to watching the Content by Users’ IP addresses, modify the list and other parameters of the Content, other information placed at the Online Cinema, as well as modify functional parameters of the Online Cinema. By giving his consent to this Paragraph, the User shall relieve the Administrator of any kinds of compensation and disbursement for the Administrator’s exercising of rights subject to this Paragraph of the Agreement.
    3. The Administrator shall have the right to apply any actions which do not contradict the current legislation applicable to the present Agreement, in order to prevent unauthorized access to the Online Cinema, the Content kept in it, destabilize the operation of the Online Cinema another actions violating the rights and legitimate interests of the Administrator and/or Content copyright holders .
    4. The Administrator grants the User Access to the Content for legal non-commercial individual use, in the ways indicated in this User Agreement. The transfer to third parties of access to the viewing of the Service, including for group viewing and / or other distribution (including, but not limited to, selling or otherwise alienating the User’s account in the Online Cinema by the User, resale by the User of the promotional codes for access to viewing the Content), is a gross violation of the User Agreement. The Administrator reserves the right to block the profile of the User and / or Users violating the Terms of Use (Unconscientious User) and / or blocking the payment cards of the User and / or Users used to purchase the Access to the content on the Service, and also, in order to protect the licensing rights of the Administrator and copyright holders of copyright and / or related rights to the Content posted on the website, deactivate the services, restrict and/or block access to viewing previously purchased units of Content, without returning to the User and/or third parties who have obtained access to the Account of such Users for the purpose of acquiring and / or viewing units of the Content, paid funds ,or apply other methods, to prevent unauthorized transmission of Access to the Content of the Service to other Users or third parties. The User, who provides access to his Account to third parties, independently bears the risk of possible claims from third parties, to whom the unfair User illegally granted access to his Account and undertakes to settle all possible claims of such third parties on his own and at his own expense, without involving the Administrator.
    5. The User is hereby notified that in the event that violations of the User Agreement and the procedure for using the Online Cinema are detected, the Administrator has the right to use all means to protect the violated right, including but not exclusively: contact law enforcement and judicial authorities in order to attract the unfair User to civil, administrative, criminal liability for the offense committed.
    6. The Administrator shall have the right, at his own discretion and regardless of the User’s notice and without explanation, to modify or delete any information materials, comments and so on posted by the User. Thereat, the Administrator shall not be responsible for any damage that can be done to the User by such actions.
    7. The Administrator shall have the right to envisage loyalty programmers, special offers as well as promotional offers for Users of the Online Cinema, with more detailed information on which to be found in the interface of the Online Cinema and/or user account of the User.
      1. The promotional offers provided within the framework of a loyalty programmer can be served by the Administrator as well as by third parties, and thereat responsibility for the quality, functions and availability of the promotional offers of third parties shall be vested in such third parties exclusively.
      2. The Administrator shall have the right, at any time, to cancel completely or partially the volume of the User’s bonus points at his own discretion and without having to explain to the User the reason for such actions
      3. Bonuses given to Users within the loyalty program are valid during 1 (one) year from the day they are provided by Administrator and are cancelled the next day after the termination of their validity period. The number of current bonuses (within the validity period indicated in this clause) which can be used by User within the loyalty program are indicated in a User account as of the current date.
    8. The Administrator shall reserve the right to modify and supplement the Agreement, conditions of loyalty programmers, availability of gifts, requirements for access to watching the Content and other conditions at any time and at his own discretion without any notices to the User.
    9. The Administrator shall reserve the right to provide discount on the Fee-paying access to watching the Content. Thereat, duration of discount, amount of discount and list of the Content to which discount is applicable, might be changed by the Administrator at any time at its own convenience without any notification of the User about it.
    10. The Administrator shall reserve the right to provide discount on the Fee-paying access to watching the Content. Thereat, duration of discount, amount of discount and list of the Content to which discount is applicable, might be changed by the Administrator at any time at its own convenience without any notification of the User about it.
    11. The Administrator may, at his own discretion, set any restrictions on the use of the Online Cinema, as well as make changes to this Agreement at any time unilaterally, without obtaining the consent of the User.
    12. The Administrator shall be entitled to establish age limit for Users while accessing to the Content. Users which have not reached age specified by the Administrator shall undertake to refrain from gaining access to such Content. The Administrator might notify about age restriction via informative badge on pages with the Content and/or via informative messages demonstrated to the User before the beginning of the watching of the Content.
    13. The Administrator does not perform preparatory moderation of comments put by Users in the Online Cinema. The Administrator takes action directed towards the defense of the rights and legitimate interests only after the approach from the concerned person to the Administrator under the procedure outlined in this Agreement. The Administrator shall reserve the right to restrict or delete from Online Cinema commenting feature without any notification of Users.
  4. RESPONSIBILITY OF THE PARTIES. RESPONSIBILITY RESTRICTION

    1. In case of non-performance and/or improper performance of the terms of the present Agreement, the Party at fault shall be responsible in accordance with the current laws applicable to the Agreement. The Party at fault as regards non-performance and/or improper performance of its obligations hereunder shall compensate to the other Party all damages which are documentary confirmed as ensuing from such non-performance and/or improper performance.
    2. The Administrator shall have the right, at any time and at his own discretion, to suspend, restrict or cancel the User’s access to the Online Cinema or to its specific services, including but not limited to, in case of the User’s breach of the terms of the present Agreement, the current legislation applicable to the Agreement, as well as in case if the Administrator has reasons to find the User’s actions unfair, intended to disrupt operability of the Online Cinema and/or such as could result in violations of rights and legitimate interests of the Administrator and/or Content copyright holders, harm their business reputation and so on. In case if cancellation/restriction/suspension of access to the Online Cinema take place through the User’s fault, including as a result of the above said actions, the money paid by the User for access to watching the fee-paying Content shall not be subject to refund. The Administrator shall not be responsible for any damage that can be done to the User by such actions.
    3. The User shall be responsible on his own for his actions related to the use of the Online Cinema, posting of comments and other information in the interface of the Online Cinema.
    4. The User shall understand and agree that:
      1. Access to the Online Cinema, including access to the Content, other services, is provided “as is” and the Administrator cannot guarantee that they will meet the User’s expectations.
      2. The Administrator shall not be responsible to the User for the subject matter of the Content or other information placed at the Online Cinema by the Administrator, other Users or third parties. All responsibility for the subject matter of the Content shall be borne by its copyright holders.
      3. The Administrator shall not be responsible for the contents, accuracy and reliability of advertising information placed at the Online Cinema, and for the quality of the goods/services being advertised.
      4. The Administrator shall not be responsible for any technical failures, delays in processing or transfer of data, delays in payment for the services of fee-paying access to watching the Content, unauthorized access by third parties to watch the Content, and safety of the User’s login and password. The Administrator shall not guarantee error-free and failure-free operation of the Online Cinema and by default shall not be responsible for the damage inflicted on the User by hardware or software technical failures at any side.
      5. The Administrator shall not be responsible to the User or any third parties for any direct, indirect, accidental damage, including loss of profit, harm to honor, dignity or business reputation which has emerged in connection with the use of the Online Cinema, including watching the Content or using other services provided by way of the Online Cinema. In any case, when the User makes payment for the services of fee-paying access to watching the Content, the Parties shall accept and agree that the amount of possible refund paid by the Administrator to the Users to compensate for their losses they have suffered due to any breaches related to the use of the Online Cinema or the present Agreement, shall be restricted to the amount of such payment that the User has made for a corresponding service. If the User has documental confirmed losses that emerged in connection with the present Agreement without making payments for fee-paying access to watching the Content, the Parties shall accept and agree that the amount of the Administrator’s possible refund cannot be higher than 10 EURO.er’s expectations
      6. In case of any claims and complaints as well as any other demands lodged with the Administrator and/or a third party in relation to the use of the Online Cinema by the User or a third party from the User’s account, the User shall undertake to settle the above said claims/complaints/demands by his own efforts and at his own expense, and compensate in full all costs and losses suffered by the Administrator.
      7. The Administrator shall not be responsible in any way for accessibility and contents of third party websites on the Internet, the jumping to which is made by way of hyperlinks placed in the interface of the Online Cinema, as well as for any consequences ensuing from using such websites.
      8. The Content shall be placed at the Online Cinema in Russian or other languages with dubbing/translation/soundtrack/subtitles or without any of the aforesaid, at the option of the Administrator. The User shall accept and agree to watching and/or listening to the Content in the language version available at the Online Cinema.
      9. Access to watching TV channels is implemented by their broadcasting, and in this connection the Administrator shall not be responsible for the quality of broadcasting, emergence of technical failures or noisy signal when watching a TV channel, and other factors that make the quality of broadcasting deteriorate. The Administrator shall not be responsible for changes in the broadcasting of TV channels and/or their non-availability for any reason.
  5. USER REGISTRATION

    1. To pay for One-time Access, Access by subscription, Access to TV channels, other fee-paying kinds of access, grading the units of Content, posting comments and participation in loyalty programs, the User shall undertake to register with the Online Cinema by creating his own user account.
    2. Registration shall be performed in one of the following ways: by the User’s entering the email address (as login) and a password at the Online Cinema or by using the User’s telephone number or by using the User’s account in social networks, the list of which is shown in the user registration page.
    3. The User shall have the right to create several accounts, considering that creation of more than one user account for one email address (login) is not permitted.
    4. In case of payment for One-time Access, Access to TV Channels, Access by Subscription, other fee-paying kinds of access via software applications MEGOGO in SMART-TV, user registration is not required. The User is suggested to undergo the registration procedure only if the User is trying to get access to watching the Contents paid via software application MEGOGO in SMART-TV, from other devices.
    5. Further entry into the User’s registered account takes place via account authorization
    6. The User shall be responsible for, and independently take action to ensure safety of his user account with the Online Cinema, including the control of the email address (login) specified in the user account, the safety of login and password. The User shall be fully responsible for all actions performed with the application of the User’s account as well as for any consequences resulting from such use. The User shall undertake to inform the Administrator immediately of any cases of unauthorized use of the User’s account by third parties.
    7. The User shall undertake to abstain from selling, or otherwise disposing of or giving into the use of third parties and the like, of his user account at the Online Cinema and/or data that can provide access to such account.
    8. In case of loss of information and/or inability to enter his account, the User can renew it by entering his email address (phone number) (login), where a message (text message) with a link to restore the password will be sent.
    9. The User has been informed that for various countries the list of Content available for watching may differ and when he makes payment for fee-paying access to watching the Content in one host country, the Administrator cannot guarantee availability of this list of Content if the User wants to use his account in another host country.
  6. PROVISION OF ACCESS TO WATCHING THE CONTENT

    1. The Administrator shall provide the User with services of access to watching the Content on the following conditions:
      1. Free access to watching the Content shall denote the Administrator’s provision of access for the User to watch the Content free of charge.
      2. Free access to watching the Content combined with advertising materials shall denote the Administrator’s provision of access for the User to watch the Content free of charge, but on condition of combining the Content with advertising materials.
      3. One-time access to watching the Content shall denote the Administrator's provision of access for the User to watch the Content unit selected by such User within a chosen period when access is effective, for a one-time fee. The beginning of the term of such access is calculated as from the payment proceeding by the User and the fact of making payment for such service has been reflected in the electronic payment system of the Administrator or after the period of time as specified in the terms of granting access. By the term of effect, access is divided into two types: the first one entitled “Lease” and the other entitled “Forever.” The “Lease” term of effect suggests access to watching the Contents for an unlimited number of times but within a limited period of time which is measured in calendar days at the option of the Administrator. The User is aware of that pause, stop or reset of paid Content unit do not extend the period of time which the User has for watching such Content unit. The “Forever” term of effect suggests access to watching the Contents for an unlimited number of times and in an unlimited period of time of access to watching the Content unit during the lifespan of Online Cinema or for the period of time within which the Administrator shall have the right to provide such access. When selecting the type of access to watching the Content the User shall also have the opportunity (if provided) to select the Content video quality – standard (SD), high (HD), or ultra-high (UHD). The cost of One-time Access to watching the Content may differ depending on the term of effect of such access, the Content video quality and other factors.
      4. Access by subscription* shall denote the Administrator’s provision of access for the User to the list of Content units determined by the Administrator within the effective period of the Access by subscription in accordance with the regulations, restrictions and technical requirements specified herein. Thereat the Administrator shall have the right to provide several kinds (types) of Access by subscription within the framework of the Online Cinema. The effective term of Access by subscription shall be measured from the moment of the User’s payment for it and representation of the fact of payment for such service in the electronic payment system of the Administrator or from the moment of entering the Access Code (ID) in the User’s Profile. You can find more detailed information on the types of Access by subscription in the interface of the Online Cinema.
      5. Access to watching TV channels* shall denote the Administrator’s provision of access for the User to watch TV channels which the Administrator has divided into packages, and such service can include access to watching Interactive channels. Thereat the Administrator shall have the right to provide several kinds (types) of Access to watching TV channels within the framework of the Online Cinema. The effective term of Access to watching TV channels shall be measured from the moment of the User’s payment for it and representation of the fact of payment for such service in the electronic payment system of the Administrator or from the moment of entering the Access Code (ID) in the User’s Profile. You can find more detailed information on the TV channel packages available, their content, the cost of access and other information regarding such service in the interface of the Online Cinema.

        * the Administrator provides the User with the opportunity to watch various sets of TV channels both in separate packages and in combination with Access by subscription, including nation-wide compulsory overt channels. Compulsory overt channels are provided for the User free of charge (if they are available at the Online Cinema). Compulsory overt channels can be included into various types of fee-paying access to watching the Content; therein the cost of fee-paying access to such watching does not include the payment for watching such compulsory overt channels and availability of such channels in fee-paying access to watching the Content shall not affect the cost of such access. At any time of using Online Cinema and when having entered via his user account, the User shall have the right of free access to watching compulsory overt channels.
      6. Access to watching selections shall denote the Administrator’s providing the User with the opportunity to watch thematic collections of Content units, which, including, but not limited to, are united and structured into playlists at the option of the Administrator and are available for the User. In case of being united into playlists, such selections are formed into channels to simplify their management and watching, entitled as “Interactive Channels.” Watching Content in Interactive Channels is possible both in the sequence suggested by the Administrator and in any sequence and from any minute of the Content duration, at the option and at the discretion of the User. At the option of the Administrator, access to watching Interactive Channels can be either free of charge or fee-paying, and it can also be provided in combination with other kinds of fee-paying access to watching the Content.
      7. In respect of certain Content units (at the discretion of the Administrator) to which One-time access to watching the Content or/and Access by subscription are provided, the User might be granted a possibility to download Content unit or several Content units into the memory of the Device for purpose of obtaining possibility of watching Content without internet connection. Access to watching such Content units shall be granted solely via MEGOGO application, without possibility of further copying and with technical restriction of possibility of watching during the validity period of One-time access to watching the Content or/and Access by subscription stipulated in the Online Cinema. This feature shall be accessible on the Devices with support of technical measures of the copyright protection (DRM).
    2. Services in fee-paying access to watching the Content shall be provided to the User in accordance with the order, and on conditions as specified below:
      1. Fee-paying access to watching the Content can be provided to the User if such User makes a corresponding payment for the fee-paying access to watching the Content, unless otherwise provided in loyalty programmers, special offers and so on. The Administrator shall have the right to stipulate the requirement for the User to register at the Online Cinema in order to pay for access to watching the Content.
      2. Fee-paying access to watching the Content can have a different cost and can grant access to viewing various kinds of fee-paying access to the Content that can be offered to the User at the option of the Administrator in packages of several items or one at a time. The cost of fee-paying access to watching the Content, the methods and other conditions of payment are specified in the corresponding sections of the Online Cinema interface.
      3. The Administrator may establish restrictions for access to watching the Content, that has been paid for, from several Devices simultaneously.
      4. In case of impossibility, through the fault of the Administrator, to provide access to the service of fee-paying access to watching the Content, selected and paid for by the User, within more than one day but less than 30 (thirty) calendar days from the date of payment for the corresponding Content, the Administrator shall extend the User’s term of access to watching such Content, following the User’s written request, for the corresponding period (if such opportunity is available) or refund the paid amount to the User. The User shall send a request to the email address of the Administrator as specified in Paragraph 11.9. of the present Agreement.
      5. The cost of fee-paying access to watching the Content and the list of the Content available for watching by the User via such access can be modified by the Administrator at any time at his own discretion without any notices hereof sent to the User.
      6. By making payment for fee-paying access to watching the Content, the User has been informed of, and shall agree that:
        1. Subject to the terms of the present Agreement, the User and the Administrator shall confirm and agree that the Services in provision of fee-paying access to watching the Content shall be recognized to have been provided at the time of the User’s payment for such services.
        2. The service shall be recognized to have been provided by the Administrator in due manner and in full regardless of whether the User has used the granted access to the Online Cinema, except for cases envisaged in Subparagraph 6.2.4. of the present Agreement. This clause shall be applicable to cases of payment proceeding for Fee-paying access to watching the Content jointly with services/products of third persons.
        3. Upon expiry of the term of fee-paying access to watching the Content, such Content shall become unavailable for the User.
        4. The payment for the fee-paying access (except for One-time Access) can be made without the User’s direct participation but following his prior consent and on a permanent basis by way of automatically writing off money from a bank account or from an account in the User’s electronic payment system and so on, subject to regulations and conditions of the bank and/or payment system, provided that cash assets are available in such account. This Paragraph shall be the User’s consent to contractual writing-off of cash assets from his account by his servicing bank, when the option “automatic prolongation” is selected in his user account and/or when registering any of the types of fee-paying access (except for One-time Access). Automatic writing-off of cash assets for fee-paying types of access to watching the Content, except for One-time Access, shall take place systematically, in accordance with the access duration selected by the User, regardless of the expiring term of the previous User’s access, before the beginning of provision of such service in any type of fee paying access (except for One-time Access) in the amount of the cost of such access. In case of an unsuccessful attempt to charge funds from the account of the User at the time of the automatic prolongation, automatic write-off can be repeated until it be a successful write-offs. The user can at any time cancel automatic write-offs in the application interface, in the user profile on the website www.megogo.net or by contacting technical support by telephone numbers posted (specified) in paragraph 11.9 of this Agreement. The next time period (term) of fee-paying access to watching the Content shall be equal to 30 (thirty) calendar days at the corresponding cost of such access for 30 (thirty) calendar days at the moment of automatic prolongation. You can find more detailed information on payment for fee-paying access by way of automatic writing-off in the interface of the Online Cinema.
          By duration, fee-paying access is divided into 1 month (which is equal to 30 (thirty) calendar days), into 3 months (which is equal to 90 (ninety) calendar days), into 6 months (which is equal to 180 (one hundred eighty) calendar days), and into 12 months (which is equal to 360 (three hundred and sixty) calendar days).
        5. In case of changes in the cost of fee-paying access (except for One-time Access), the Administrator shall notify thereof the User, who has paid for such access, by way of showing the corresponding changes in the interface of the Online Cinema.
      7. With respect to the “Access by subscription” service, the Administrator is entitled, at his own discretion, to recalculate the User’s access period to certain subscriptions based on the commercial value of such subscriptions. Recalculation is carried out in the following order: if the User has an active recurring subscription under the conditional name “A” and buying another recurrent subscription under the conditional name “B”, the recalculation takes place, based on the cost and the remaining term of the subscription “A” purchased by the User to subscription "B". Based on the purchase price of subscription "A", the cost of one day subscription is calculated. The remaining number of days of subscription “A” is multiplied by the cost of one day of subscription (based on the regular cost of one month of subscription), which is equal to the balance of money on subscription “A”. Next, the calculation of the cost of one day subscription "B". The rest of the cost of subscription "A" is divided by the cost of one day subscription "B" - as a result, the number of days that are added to the period of subscription "B" appears.
      8. The Administrator’s special offers may include the condition of automaticallyprolonging the provision of service in granting access to watching and/or listeningtheContent for the next time period. The User shall have the right to refuse this service inproviding access to watching and/or listeningthe Content and automatic prolongation, byway of controls in his user account. Thereat, in relation to the services of paid access toContent defined by the Administrator (Access by subscription), it can be established that,if the user refuses to automatically prolonging, the special offer expires at the time ofsuch refusal, without subsequently returning to the user the money that he paid for theprovision access to the special offer of the Administrator.You can find more detailedinformation on the Administrator’s special offers in the interface of the Online Cinema.
      9. The User shall understand and agree to the necessity of paying additional fees to third parties ensuring making of payments for One-time Access or for other fee-paying kinds of access to watching Content. The amount of fee for every method of paying for access to watching the Content shall be specified in in the interface of the Online Cinema and/or in the interface of the payment system which is used to make payment, and this amount can vary depending on the selected method of payment.
      10. The Administrator within the framework of the Online Cinema may provide to the User additional service - Pre-order, which constitutes with the provision to the User opportunity to pay for One-time access to watching the Content in respect of a certain unit of the Content with due advance, until the moment of appearance of this unit of the Content in the Online Cinema, on the following conditions:
        1. The date of appearance of such unit of the Content in the Online Cinema, access to which the User purchases within the Pre-order service, may be indicated by the Administrator in the announcement with information about the possibility to use this service. At the same time, the Administrator has the right to postpone the date of appearance of such unit of the Content in the Online Cinema, publishing information about it in the Online Cinema or not to specify such date in the case of absence of information from rightsholders regarding the release date of such unit of the Content;
        2. The User shall pay the cost of One-time access to watching the Content;
        3. Making the payment within the Pre-order service, the User fully accepts the terms of this Agreement and is aware that the Administrator provides access to watching unit of the Content paid for within the Pre-order service not earlier than the time specified in the Pre-order service announcement or not earlier than the date of the appearance of the Content in the Online cinema, which was agreed with the respective copyright holder. The Administrator reserves the right to change at any time the anticipated time frame in which the Content becomes available for the first time in the Online Cinema by using the Pre-Order service;
        4. The Administrator reserves the right at any time prior to the date of the beginning of the provision of access to the Content purchased under the Pre-order service, to revoke the User's access to such Content with the returning of the value of the Content which was paid by the User under the Pre-order service to the User;
        5. The Administrator reserves the right at any time prior to the date of the beginning of the provision of access to the Content purchased under the Pre-order service, to revoke the User's access to such Content with the returning of the value of the Content which was paid by the User under the Pre-order service to the User;
        6. The User has the right to refuse the specified Pre-order service, having addressed with the corresponding requirement to the support service of the Online Cinema at any time before the date of the first appearance of Content in the Online Cinema, access to which was paid by the User within the Pre-order service. The Administrator shall return to the User the value of the unit of Content paid by the User within the Pre-order service in the period up to fourteen (14) business days.
      11. The User hereby acknowledges and agrees that on the day when the Content becomes available for the first time in the Online Cinema, the service for providing access to such Content is considered to be provided by the Administrator in its entirety.
      12. The whole of the Administrator’s special offers which are aimed at providing a possibility for new Users to receive Access by subscription or/and One-time access to watching the Content at first time might be used by each new User at most once. Reuse of aforesaid special offers shall be treated as an infringement of the Agreement and the Administrator shall be entitled to block the Access by subscription or/and One-time access to watching the Content relating to the certain unit of Content for such User. For the purpose of tracking reuse of special offers the Administrator shall be entitled to exploit data provided by Users while using the Online Cinema.
    3. Filling in the Online Cinema the data of his bank card to pay for the services, the User gives unconditional consent to the Administrator to store the encrypted token card (unique digital identifier) by the Administrator with which the User can continue to pay for the services in the Online Cinema without the need to enter banking payment data cards.
  7. PROVISION OF ACCESS TO TV PROGRAMS IN THE TERRITORY OF THE REPUBLIC OF UZBEKISTAN

    1. Exclusively on the territory of the Republic of Uzbekistan, the provision of the service of television distribution networks is carried out by Megogo LLC, a legal entity registered and operating under the legislation of the Republic of Uzbekistan (Registration number: 533509, location address: Republic of Uzbekistan, 100029, Tashkent, Mirabad district, Chimkent st., house 15 apt. 26) (hereinafter referred to as “Megogo LLC”), on the basis of a license of the Ministry for the Development of Information Technologies and Communications of the Republic of Uzbekistan series AA No. 0007152 for the right to engage in activities for the operation and provision of services for data transmission networks and license of the Ministry for the Development of Information Technologies and Communications of the Republic of Uzbekistan series AA No. 0007151 for the right to engage in activities for the provision of services for television distribution networks.
    2. TV distribution network services provided by Megogo LLC are integrated into the Online Cinema.
    3. TV distribution network services provided by Megogo LLC mean Access to TV channels, which are formed by Megogo LLC into packages and may include Access to Interactive Channels.
    4. Integration of the services of TV distribution networks provided by Megogo LLC means, among other things, their inclusion in the Access by subscription service.
    5. At the same time, the functions of Administration of the the Online Cinema and interaction with the User on any issues on the territory of the Republic of Uzbekistan are performed by the Administrator in accordance with the provisions of this Agreement.
  8. TECHNICAL REQUIREMENTS

    1. Access to the Online Cinema shall be granted with consideration of the technical requirements envisaged in the present Agreement and in the interface of the Online Cinema. .
    2. The User shall confirm and agree that access to the Online Cinema is provided to the User by way of Devices only. Services may not be available (have limited functionality) when using Devices which do not comply with the technical requirements for the use of the Online Cinema, and also if there are other restrictions envisaged by the Administrator. The list of Devices employed by the User can be modified by the latter in his user account. The maximal number of devices that the User can employ simultaneously is 5 (five) pieces.
      The User has the right toaccess for viewing and/or listening to Content using no morethan 5 (five) simultaneous streams per one user account.
    3. The Administrator shall establish technical means for protection of the Content from unauthorized access and/or other actions which are prohibited under the present Agreement or the current legislation applicable to the Agreement.
    4. For access to watching the Content at the Online Cinema by way of a Device the User should have corresponding software installed which allows playback of the Content.
    5. The quality of watching the Content depends on the speed of the Internet connection and other criteria, including the model of the Device used, on which the Administrator shall inform the User.
    6. All issues concerning purchase of Internet access rights, purchase and adjustment of corresponding Devices and software applications shall be settled by the User on his own. Such issues do not fall within the scope of the present Agreement, and the Administrator shall not be responsible for such actions on the part of the User or third parties.
    7. The Administrator shall not be responsible for any damage to equipment or software of the User or another person emerging due to or in connection with the use of the Online Cinema.
  9. USER ACCOUNT

    1. After registration with the Online Cinema in accordance with the procedure as prescribed in Chapter 5 of the present Agreement, the User shall be granted access to his user account.
    2. Within the framework of the present Agreement, a user account shall denote the User’s account at the Online Cinema which includes the data required to identify the User and the authorization data.
    3. With the help of his user account, the User shall be able to:
      1. Fill his personal information into his profile and modify it if his personal data changes;
      2. Control the validity of his access types, payment deadlines as well as payment and Content viewing history;
      3. View the amount of his bonuses and the procedure of their assignment within the framework of a loyalty program;
      4. View available gifts and exchange them for his bonuses in accordance with the conditions stipulated in the user account;
      5. Perform other actions described herein.
    4. With the help of his user account, the User shall be able to use the Parental Control function which, with a PIN code set by the User, allows restricting access to certain Content which is not intended for watching by physical persons under the permitted age as defined by the legislation of the User’s host country.
  10. INTELLECTUAL PROPERTY

    1. All intellectual property rights to the use of the Online Cinema shall belong to the Administrator, and the rights to the Content hosted at the Online Cinema - to its legitimate right holders. The Online Cinema and the Content as intellectual property objects shall be subject to legal protection under the current legislation of a specific territory where the User shall be granted access to the Online Cinema and watching the Content, and under international legal rules.
    2. Unless otherwise stipulated in the Agreement or indicated by the Administrator, the user shall not receive intellectual property rights to the Content; in particular, he shall not have the right to playback of the Content units, sale or other way of disposal, public display, public performance, bringing to public domain and so on. The User shall be responsible for violation of intellectual property rights vested in the Administrator, Content copyright holders or third parties, in accordance with the current laws of a specific territory where access to watching the Content is provided, and in accordance with international legal rules.
    3. Any actions intended to bypass the technical means of protection under this Agreement and to gain access to watching such Content shall constitute a breach of copyright, and the User shall bear legal responsibility and other responsibility for such actions, subject to the current applicable legislation.
    4. If the Content or other information provided at the Online Cinema is shown publicly, for instance at entertainment establishments and leisure facilities, organizers of such public showing shall be responsible for it and settle the claims of right holders and/or third parties related to such use of information on their own.
    5. The Administrator shall reserve the right to remove from Online Cinema any Content hosted at the Online Cinema without any notification of the User.
  11. ADDITIONAL CONDITIONS

    1. The present Agreement shall be hosted at the Online Cinema in open access for the User. The most recent edition of the Agreement is available at the address http://megogo.net/rules.
    2. Сurrent legislation of the Republic of Cyprus shall apply to the present Agreement. Issued which are not regulated by the Agreement shall be solved in accordance with the legislation of the Republic of Cyprus.
    3. The present Agreement shall be concluded for an indefinite period and shall cover the Users from the moment of their actual use of the Online Cine
    4. All disputes and discordances, claims and demands concerning the present Agreement shall be solved by way of negotiation. If the Parties fail to achieve agreement by way of negotiation, such dispute shall be solved in a judicial proceeding at the location of the Administrator and under the current legislation applicable to the Agreement.
    5. Voidness (nullity) or incompliance with the applicable current legislation of any of the conditions within the present Agreement shall not affect the validity of its other conditions. If any condition of the Agreement is recognized to be void (null), the Administrator shall undertake to promptly replace it with another condition which will be most corresponding to the contents of the condition being replaced but will be valid at the same time.
    6. Headings in the present Agreement are given for reasons of convenience and shall not affect interpretation of articles of the Agreement.
    7. All terms which are written with a capital letter in the text of the present Agreement shall have the meanings given to them herein, and their meanings shall cover all word forms in both singular and plural. Other terms which are used in the present Agreement and are not defined herein shall have the meanings which are defined for them in the current legislation applicable to the present Agreement. The word “including” shall also suggest the notion “without
    8. Any obligation of a party to abstain from performing an action shall include the obligation to prevent performance of such action.
    9. If there are any questions, notices, suggestions or claims regarding the Online Cinema, the User can address the Administrator by sending a corresponding letter to the following address: Karditsis, 1 Flat/office 102, Kaimakli, 1037, Nicosia, Cyprus,email address: support@megogo.net or by dialing the following phone number specified in the Contacts section on the site.
    10. If the User submits a claim regarding the Content hosted at the Online Cinema, including if the User is a copyright holder and such copyright has been violated, the User shall undertake to submit documents to confirm his valid grounds for such claim, provide clear arguments and contact information.

Privacy Policy

The revision of March 01, 2022

Contents of the document

1. General provisions
2. What is personal data?
3. What User Data does the Administrator process?
4. Under what conditions can the Administrator process Children's Data?
5. On what grounds does the Administrator process the Data?
6. For what purposes does the Administrator process the data?
7. How long can the personal data of the User be stored?
8. What rights do Users have regarding their personal data?
9. What are cookie files and how do we use them?
10. Who do we give your data to?
11. Other cases of disclosures
12. When can the Administrator change the terms of this Policy?
13. How does the Administrator protect personal data?

  1. General provisions

    1. This Privacy Policy provides the User with information regarding the processing of their personal data by the MEGOGO Media Service Administrator (thereinafter called the "Media Service"), Vaskiani Ventures Limited (thereinafter called the "Administrator"), including the information required by Articles 13 and 14 of Regulation (EU) 2016/679 ("GDPR") on the protection of individuals concerning the processing of personal data (thereinafter called the "GDPR").
    2. Please read the Privacy Policy carefully before using the Media Service, as personal data are collected, processed, used and stored while using the Media Service, as well as transferred to third parties (including cross-border data transfer).
    3. This Privacy Policy (thereinafter called the "Policy") is an integral part of the User Agreement (thereinafter called the "Agreement" ) between the Administrator and Users available at the link https://megogo.net/rules .
    4. The Controller of Personal Data of Media Service Users is Vaskiani Ventures Limited; address: Karditsis, 102 Kaikmali, office 1Q, Nicosia 1037, Cyprus. For all questions regarding the collection, processing, use and storage of personal data, as well as the transfer of personal data, Users may contact the Administrator at data.privacy@megogo.net.
  2. What is personal data?

    1. Personal data (thereinafter called the "Data" ) means any information about the User that allows to identify the User, directly or indirectly, such as name, identification number, location information, online identifiers, or other information regarding the physical, physiological, genetic, mental, economic, cultural, or social identity of the User.
  3. What User Data does the Administrator process?

    The Administrator may process different categories of User Data, namely:

    1. Data provided by the User:
      1. User’s name, nickname, email address, phone number, gender, age, photo (avatar), payment information and payment methods. Such data you provide in several ways, for example, during registration and/or use of the Media Service, interaction with the Customer Service and/or participation in promotional activities conducted by the Administrator (both independently and with the help of partners).
      2. Information provided during the posting of a review and/or "Like"/"Dislike" a particular piece of Content in the Media Service and/or other information you provide during the use of the Media Service.
    2. Data collected by the Administrator, including with the help of cookie files:
      1. Data about the User’s activity on the megogo.net Service, such as viewing history, search history, etc.
      2. Data about the type of device and its operating system used to access the Media Service; the Internet browser used to access the web version of the Media Service. If mobile devices are used to access the Media Service, data on the device location (up to the city), device model, operating system version and device id is collected.
      3. Details of your interaction with the customer support, such as the date, time, and reason for the call, a transcript of any call to the support team, the phone number from which the call was made, and a recording of the call. Data we collect through cookies, web beacons, and other similar technologies. You can read more about this in the section about cookies files .
      4. Results of marketing activities.
    3. Data obtained from other sources:
      1. In case of registration in the Media Service with the help of the User’s account in social networks (the list of social networks, the account of which allows registration in the Service, is specified on the registration page of the User), the User agrees to transfer the Data necessary for registration of the account in the Service (such as name, last name, email address, photo (avatar), user ID in social networks, date of birth) from the owner of such social network to the Administrator.
  4. Under what conditions can the Administrator process Children's Data?

    1. Our Services may only be used by children under the supervision of a parent or other legal guardian. The User must be at least 18 years of age (or the legal age of majority in the country in which they are located) to use the Media Service themselves.
    2. The User must be old enough to decide whether or not to provide their Data to the Administrator. If the User is under the age of 14 (or other age in accordance with the laws of the country of the User’s location), consent to the processing of their data must be provided or approved by their parent, guardian or another legal representative.
  5. On what grounds does the Administrator process the Data?

    1. The legal basis for processing personal data is:
      1. processing for the purpose of providing the Media Service, i.e., to execute the contract ‒ the User Agreement, in which the User is one of the parties, as well as for the steps preceding the conclusion of the contract.
      2. the consent of the data subject to the processing of personal data;
      3. the legitimate interest of the Administrator to perform direct marketing ‒ to send letters, SMS-notifications, notifications via messengers (such as Viber, Telegram and others), push messages and other notifications, in particular in the interface of the Media Service, of informational and advertising nature, as well as a legitimate interest to counteract fraudulent actions, including those related to the test period of using the Media Service.
  6. For what purposes does the Administrator process the data?

    1. We use personal data to provide, analyze, administer, improve and personalize our services and marketing activities, as well as to register Users in the Media Service, accept applications from Users for one-time access to view the Content, to receive payments from Users, and to communicate with Users regarding the above. Such use may include:
      1. Identification of Users within the use of the Media Service. The Administrator may use the information for the purpose of confirming a User’s access to the Media Service.
      2. Fulfilling requests for Content that is accessed within the Media Service.
      3. Individualization of the User’s use of the Media Service, based on the User’s pattern of behavior and area of interest.
      4. Analyzing and researching the actions of Users within the Media Service in order to improve the quality of services provided in the Media Service.
      5. Ensuring the sending of important notices, such as changes to the User Agreement and/or the Privacy Policy. Given the importance of such information for the use of the Service, the User cannot refuse to receive this type of communication.
      6. Informing Users of the appearance of new content in the Media Service, promotional activities or other news about the Media Service by means of emails, push messages and other means of communication. The User may refuse to receive such information by: independently turning off the function of receiving mailings by clicking on a special link indicated in the email; sending an email to the Administrator's email address data.privacy@megogo.net ; turning off push notifications in the settings of mobile devices; blocking the receipt of messages in messenger applications.
      7. The use of personal data in order to increase the relevance of advertising materials and more accurate targeting.
      8. Preventing fraudulent actions, including a test period of using the Media service.
      9. Using data for data analysis and research to improve the services provided within the Media Service, as well as the way we interact with Users.
      10. If the User participates in any promotional campaign, contest, or similar event, we may use the information provided by Users to moderate such an event.
    2. The Administrator may perform profiling of personal data in order to improve the quality of services and increase their relevance. Profiling shall mean any form of automated processing of personal data, including the use of personal data to evaluate certain personal characteristics relating to an individual, in particular, to analyze or predict aspects related to this individual in the context of their actions during the use of the Media Service, personal preferences, interests and location. The Administrator shall not make any decisions, which might have legal or other important consequences for the User, including on the basis of data profiling. Data profiling is performed based on the User’s consent. Possible processing in automatic mode, including profiling, will be intended only for analysis and prediction of preferences of the User for the purpose of direct marketing (and preparation of individual offers for the User).
    3. Provision of personal data required to register an account and pay for access to the Content/Service of the Media Service is necessary to enable the User to use the Content and services of the Media Service offered by the Administrator. Without the specified data, the Administrator will not be able to provide the User with the services provided by the User Agreement.
  7. How long can the personal data of the User be stored?

    1. We do not retain and process your data longer than is necessary to achieve the purposes for which it was collected. Time of data store is determined on a case-by-case basis and depends on such things as the nature of the data, why it is collected and processed, and the relevant legal or operational needs for storage, but no longer than until the User provides an objection to the processing of personal data.
    2. For example, the Administrator processes and uses personal data from the User’s account for the duration of the User’s use of the Media Service. For purposes for which consent is required, personal data will be processed until the consent is withdrawn.
    3. Once the storage period of the data has expired, we may anonymize them and process them exclusively in a statistical form. Once anonymized, the data are no longer considered personal data, as they do not allow to identify the User.
  8. What rights do Users have regarding their personal data?

    1. Users have the following rights regarding their personal data:
      • require the controller to access, correct, delete or restrict the data relating to them;
      • object to processing if such processing is based on a legitimate interest of the Administrator, including objecting to processing for marketing purposes, including profiling related to direct marketing;
      • receive data in a structured, widely used and machine-readable format and, if technically possible, transfer them without difficulty to another controller (so-called data portability);
      • withdraw consent at any time.
      • file a complaint with the competent supervisory authority.
    2. To exercise their rights, the User may contact the Administrator by email by writing to data.privacy@megogo.net .
    3. The User can choose not to receive push notifications by disabling the corresponding function in the settings of the mobile device used to access the Media Service.
    4. If the User requests deletion of Personal Data, the Administrator shall ensure deletion of the account and the personal data associated with such account. The Administrator reserves the right to store payment data, which provides protection against fraud when interacting with the Media Service (including related to the multiple activation of the Test Period).
    5. Deletion of personal data may also be restricted in accordance with the requirements of applicable law. In particular, such restrictions may include the Administrator's obligation to retain information deleted by the User for the period prescribed by applicable law and to transfer such information in accordance with the legally prescribed procedure to state authority.
    6. The exercise of other rights may similarly be restricted in accordance with the requirements of applicable law.
  9. What are cookie files and how do we use them?

    1. Cookies and other similar technologies (including pixel tags and web beacons) may be used in the Media Service's web version, mobile applications, emails, and advertisements. These technologies store identifying text files — pieces of software code — on the User’s device that allow individual information about the User to be stored and identified when further using the Media Service.
    2. The Administrator may use cookies and other similar technologies for the following purposes:
      1. when it’s strictly necessary, to ensure the operation of the Media Service and the provision of services. Such cookies and similar technologies are "technical" and we will not ask for your consent to their use, as without them, the Media Service will not function properly and we will not be able to ensure the security of its use. Specified cookies and similar tags and files are stored on the User’s device for 4 (four) years.
      2. to collect analytical data about the use of the Media Service and to improve the Media Service based on such data, namely, to better understand the actions and behavior patterns of Users and to obtain information about which specific pages of the Service are more popular. We may also use so-called "click-through URLs" in our emails, which are linked to specific content in the Media Service and which take the User to the landing page when they click on it. At this point, we also collect analytical data from our side, as they provide information about the most popular topics and the level of interaction with the User.

        We may use "analytics" cookies and other similar technologies only if you give us your consent to their use. They will be stored on your device until you revoke your consent to set them, or you delete them using your browser settings.
      3. to provide the service of improving and facilitating access to the account in the Media Service, namely, to identify the User as the owner of the account and provide direct access to the account without the need to enter a password or use other methods of identification, at the request of the User. To use this technology, the User must check the "Remember Me" box when logging into the Media Service Web version. These files will be stored on your device for 10 (ten) years.
      4. to personalize promotional materials and assess their conversion rates. For example, information about how certain Content is viewed using a User’s computer or mobile device allows us to make our emails and other promotional notifications and materials more relevant to your interests. In addition, special pixel tags allow us to determine whether an email we send has been opened and read. We can also use this information to reduce or refuse them. We may use "promotional" cookies and other similar technologies only if you give us your consent to use them. Please note that not providing consent to the use of "advertising" cookies does not reduce the amount of advertising displayed in the Media Service, but makes it less relevant to the User. "Advertising" cookies and other similar tags and files will be stored on your device until you revoke your consent to their installation, or delete them using your browser settings.
    3. The User can always limit the use of cookies during the use of the Media Service and withdraw their consent to their use. In addition, the User can use the settings of their Internet browser or mobile device to change the settings of cookies. To do this, we recommend that you click on the following links:
  10. Who do we give your data to?

    1. In order to properly and efficiently provide services to the User, to support the various functions of the Media Service and its operation, to provide marketing and promotional services, or to conduct transactions by bank card or other payment methods within the Media Service, we enter into agreements with independent contractors, and we also cooperate with other service providers, companies and organizations. This engagement of contractors and service providers may include the transfer of User data to third parties.
    2. In cases where data are transferred to a third party located in a country that does not provide an adequate level of data protection within the meaning of European Union law, the Administrator takes additional measures to protect User data, such as entering into contracts for data processing based on standard contractual provisions approved by the European Commission.
    3. Among other things, we engage partner companies (thereinafter called the "Partners") to provide access to the Media Service, to provide technical support to Users and to make decisions about improving the service for Users.

      The User understands and agrees that the Administrator has the functionality to distribute the Content and services of the Media Service in a limited list of countries. However, if it is stipulated by agreements between the Administrator and its Partners, the services of providing access to certain Content to the User may be provided by the Administrator's Partners, including by using sites with a different top-level domain name, (in which case the User will be automatically redirected to the relevant site). In this case, the User does not need to go through additional registration in the specified online service, which saves Users' time and facilitates Users' access to such online services of the Administrator's Partners

      The main partners of the Administrator are the following companies:
      • On the territory of Ukraine: Limited Liability Company "Megogo" (legal entity registered and acting under the laws of Ukraine, with the address of registration: 18B Novokonstantynivska St, Kyiv 04080, Ukraine, EDRPOU code: 38347009) is the Administrator of online service megogo.net on the territory of Ukraine. Besides providing content services within Ukraine, “Megogo” LLC provides technical support for Users regarding the use of online service megogo.net as well as provides other information services necessary for making decisions about improving services for Users.

      The Administrator for its part does not grant Partners the right to further disclose Users' personal data or use them for any purpose other than in relation to the provision of services, and takes all necessary measures to ensure the protection and security of Users' data.

      In any case, the Administrator is the controller of the personal data of the User within the meaning of the General Data Protection Regulation (GDPR). The Administrator's partners get access to the User’s data on the basis of appropriate agreements with the Administrator and are responsible to the Administrator for the proper protection of the User’s data.
    4. Other third parties may also be engaged by the Administrator, for example, to provide marketing and advertising services or to conduct transactions by bank cards or other payment methods within the Media Service. The Administrator shall provide a list of such third parties upon the User’s written request.
    5. For example, in order to provide proper and quality services to the User, support the various functions of the Media Service and ensure its operation, the Administrator may enter into agreements with independent contractors, as well as cooperate with other service providers, companies and organizations.
    6. In particular, but not limited to this, the Administrator may use:
      1. services of a data center that processes data exclusively in encrypted form and guarantees the confidentiality of this data;
      2. cloud platform services for SaaS solutions (SaaS – software as a service);
      3. Content Delivery Network (CDN) services. Content Delivery Network (CDN) allows to speed up the downloading of content on a User’s device significantly;
      4. services of other providers of information and consulting services;
      5. services of companies for the analysis and statistical research of the use of the Media Service in order to improve the quality of the provided services and the work of the Media Service, as well as targeting (personalization of display) of advertising materials and content recommendation system and providing the User with personalized and recommendation services of the Media Service.
      6. services of companies for communication with the User, including sending notifications, requests and information regarding the use of the Media Service, as well as processing requests and applications from the User.
    7. Please note that in case of sending a message to the Administrator on its official pages and accounts in such services and applications as Facebook, Instagram, Telegram, Viber, iMessages or sending an email to the Administrator, you use the services of the above services and/or services of your email service provider at your own risk and agree that the providers of these services may access your personal data and are independent controllers of your data along with the Administrator. The Administrator has no control over the use of your personal data by the service providers listed in this paragraph.
  11. Other cases of disclosures
    1. The disclosure of personal data may also be carried out in such cases:
      1. Disclosure of information as ordered by the competent court or supervisory authority in cases provided for by law.
      2. Subject to the User’s consent to such disclosure.
      3. In the case of joint promotional activities with third parties. In this case, by taking part in such promotional activity, the User provides their personal data not only to the Administrator, but also to the Administrator's partners in such activity. Please note that third parties involved in promotional activities have their own policies of confidentiality and interaction with the personal data of Users and are responsible for its observance.
      4. In case of a reorganization, restructuring, merger, sale or other transfer of assets, personal data may become part of the information transferred. The receiving party, in case of such a transfer, undertakes to ensure a level of protection of personal data no less than that provided for in this Privacy Policy.
    2. Please also note that while using the Media Service, the User may disclose information about themselves and/or their use of the Media Service by using "share" plug-ins for certain social platforms (Facebook, Twitter terms of use for such buttons and plug-ins are directly subject to the privacy policies of social platforms).

  12. When can the Administrator change the terms of this Policy?

    1. The Administrator reserves the right to change this Policy. In case the content of the Policy is changed, the Administrator shall notify the User of the revised Policy. If any changes are made that change the Administrator's rights to use previously collected information, the Administrator on its part shall request the User’s consent regarding such use, unless otherwise provided by the applicable law. In any case, the Administrator shall notify the User of such changes.
    2. The Administrator undertakes to timely notify about changes in the Policy and the date of entry into force of such changes in a proper manner. The User may continue to use the Service only after providing proper consent to such changes. In case the User does not accept any additions to the Privacy Policy, the User accordingly refuses to use the Service and is obliged to contact the Administrator to delete their account.
  13. How does the Administrator protect personal data?

    1. The Administrator implements all necessary security measures necessary to protect the personal data of the User, for example:
      • we provide access to the data to a limited number of people and only if necessary;
      • we use the secure Hypertext Transfer Protocol Secure (HTTPS) so that the use of the Media Service over the Internet is secure;
      • we train our staff to process data securely. In particular, we require our employees and contractors to use strong passwords and enable multi-factor authentication;
      • we enter into non-disclosure and data processing agreements with our employees and subcontractors;
      • to protect against unauthorized access to the data, we have applied a firewall, hashing passwords of users and the like;
      • We also back up our data regularly so that we can restore them when we need it.
    2. However, the Administrator cannot guarantee 100% security of all information transferred and/or collected directly by the Administrator during the use of the Media service, as no method of transmission over the Internet is completely safe. The Administrator does not guarantee that the data will not be viewed, disclosed or destroyed as a result of failure or overcoming of any protection measures that have been taken by the Administrator.
If you have any questions about the Privacy Policy, you may contact Customer Support at data.privacy@megogo.net .

Privacy Policy dated November 01, 2019 (will expire from July 09, 2021)